Assistant Store Manager

6 days ago

Sydney, Australia Jivaro Full time

Competitive Salary
- Bonus Structure
- Fun & dynamic team structure

Our client are seeking motivated and experienced Assistant Store Managers to join their retail team. As an Assistant Store Manager, you will play a vital role in ensuring the overall success of our store operations, delivering exceptional customer service, and driving sales growth.

**Responsibilities**:

- **Customer Service Excellence**: Lead by example in providing outstanding customer service to ensure a positive shopping experience for every customer. Resolve customer inquiries and complaints promptly and effectively.
- **Sales and Performance**: Collaborate with the Store Manager to meet and exceed sales targets and key performance indicators. Implement strategies to boost sales and enhance overall store performance.
- **Team Leadership**: Assist in recruiting, training, and developing a high-performing team of sales associates. Provide guidance and support to team members to achieve individual and store-wide goals.
- **Operational Management**: Assist in managing daily store operations, including inventory management, stock replenishment, visual merchandising, and maintaining store cleanliness and organisation.
- **Product Knowledge**: Stay up-to-date with product knowledge, industry trends, and competitor offerings to assist customers and provide recommendations effectively.
- **Compliance**: Ensure the store complies with all company policies, procedures, and legal regulations.

**Requirements**:

- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent interpersonal and communication skills.
- Customer-focused with a passion for delivering exceptional service.
- Solid understanding of retail operations and sales strategies.
- Ability to work flexible hours, including weekends and holidays.

**Perks and Benefits**:

- Competitive salary and performance-based incentives.
- Opportunities for career growth and advancement within the company.
- Employee discounts and exclusive offers.
- Comprehensive training and ongoing development programs.

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