Assistant Store Manager

3 days ago

Sydney, Australia Sarah & Sebastian Full time

We are excited to present an amazing opportunity for motivated and experienced Assistant Store Managers to join our dynamic retail team. This role is crucial to the success of our store, as you will take on a hands-on leadership position in overseeing the day-to-day operations. You’ll be responsible for ensuring the smooth running of the store while fostering a positive, customer-focused environment.

As an Assistant Store Manager, you will work closely with the Store Manager to drive operational excellence, manage staff, and maintain store standards. You'll help with inventory management, implement sales strategies, and address customer concerns to guarantee exceptional service. Your leadership and ability to motivate a team will be key in maintaining a productive and high-energy atmosphere.

**WHAT YOU WILL DO**
- Assist the Store Manager with the daily operations of the store.
- Offer our clients expertise across all experiences in store including soldered, engagement & ear alchemy.
- Provide our clients with unparalleled service and aftercare.
- Act as an ambassador for our brand and create a loyal client base through relationship building and extensive product knowledge.
- Ensure presentation and visual standards are consistently maintained.
- Support team members to ensure seamless store operations.
- Create a warm and welcoming environment for all clients and colleagues
- Supporting with administrative aspects of services, including stock-takes, cycle counts and discrepancy investigation.

**WHAT WE REQUIRE FROM YOU**
- Client-centric, with a genuine and natural ability to build and maintain relationships.
- 2-3 years experience as an Retail Assistant Store Manager or Supervisor.
- Staff management skills.
- Experience selling high value pieces ideally diamonds or jewellery.
- A confident and enthusiastic team member who embraces teamwork.
- A meticulous eye for detail strong organisational skills.
- A genuine interest and passion for luxury product/jewellery/art
- Availability to work Sunday to Thursday
- Align with our brands' core values:
**MAKING WAVES**: Think creatively, challenge yourself and the status quo.

**ACT WITH PRECISION**: Act with care and attention.

**INSPIRE COMMUNITY**: Collaborate, show respect, create enduring relationships.

**PROTECT WHAT IS PRECIOUS**: An ambassador for ocean conservation and accountable for our impact.

**WHAT YOU WILL RECEIVE**
- A competitive base salary + incentive + soldered bracelet + product allowance
- The opportunity to flourish within a dynamic environment and an innovative brand
- A generous staff discount
- Free Employee Assistance Program - Acacia
- Experience working for a company that is committed to supporting ocean conservation, with a pledge to donate over 1 million within the next decade through the Xanthe Project.
- Working for a company that is a member of the Responsible Jewellery Council, an organisation which promotes trust in the global fine jewellery industry ensuring companies adhere to responsible business practices.
- Working for a company that values a circular economy, supports local Australian craftsmanship and champions responsible sourcing and materials.

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