Innovation Programme Manager

4 days ago


Mulgrave, Australia Kmart Full time

**Brighter Futures Start here**

As Australia’s biggest and most loved retailer, we’ve been brightening up everyday life for families for over 50 years. At our stores, distribution centres, and offices in Australia and New Zealand. All around the globe. Our diverse and inclusive 47,000 strong team come together for a common cause. Giving families easy access to our on-trend products and incredibly low prices - it’s the heart of everything we do.

As a leader in the retail market, we’re optimistic about our future and yours. We’re relentless in our pursuit for results, but changing at a rapid rate, giving you challenging work that you’ll be proud of. We celebrate your uniqueness and individuality. Because at Kmart it’s not just what you do, it’s who you are that makes every day living brighter.

**Join the team**

As we continue our journey to build and deliver the future operating model of Kmart stores, we are looking for an
**Innovation Programme Manager** who will lead and deliver strategic programs of work that will result in a brand new in-store experience for our team members. In this pivotal role, you will champion the use of innovative thinking, methods and tools, with a primary focus on a design-led approach to innovation.

You will report to the National Innovation and Continuous Improvement Manager and will have a direct team of 3-5 supporting you in these initiatives.

**What you’ll be doing**

As an Innovation Programme Manager working for Kmart you will:

- Develop and lead the Innovation Strategy for Kmart to support the Digital Stores and Store Operations programmes.
- Develop an Innovation framework that delivers timely experimentation with robust criteria and metrics for evaluating cases for scaling potential.
- Lead a multidisciplinary team comprising designers, technologists, store operations specialists and process engineers.
- Instil an agile thinking mindset and use design thinking and lean start-up methods.
- Lead and influence innovation teams, through coaching and hands on participation in projects that will result in real value and impact for our Kmart stores.

**To be successful in this role**:
We're looking for an innovative and driven individual who will bring their wealth of experience in the Innovation space. You will have a passion for design and technology and be able to connect process and experience through a digital lense.

We would also love you to have:

- Proven experience within a similar role overseeing the design, implementation and/or delivery of new processes, programs and products
- A customer and data-centric approach
- Proven experience in using Design Thinking to develop Innovation projects
- Strong commercial focus with an ability to think outside the box
- Exceptional collaborative and communication skills
- Excellent ability in building strong relationships within key business areas to achieve strategic and operational outcomes
- Relevant qualification in Design, Business or Technology highly desirable

**Benefits we’ll offer you**
- Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy, spending 60% of your week in our National Office
- A team member discount card that gives you a discount at Kmart, Target, Bunnings, and Officeworks
- A free OnePass membership offering free delivery across Kmart, Target & Catch on eligible products
- Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health - with over 60 suppliers
- We want you to feel rewarded for your commitment and hard work that's why everyone gets the opportunity to participate in a bonus program
- Free onsite parking when you’re required to come into the office
- We offer inclusive parental leave, a family room and ongoing support offered though our partnership with Circle In for team members of all backgrounds and family circumstances
- A dynamic learning and support program
- Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor
- In-house café that serves breakfast, lunch and includes a collaborative space to work in
- A reflection room that can be used for prayer, meditation, or time for you
- A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes
- Regular product sample sales with loads of discounted items to purchase
- Wesfarmers is Kmart’s parent company and each year eligible employees can elect to purchase shares through a salary sacrifice arrangement
- Great career opportunities across the broader Wesfarmers Group

**We’re here to make everyday living brighter**

From humble beginnings in Burwood East, Victoria, in 1969, we’re now an essential part of 300 communities, and proud of it From bedding to apparel to kitchenware and beyond. We’re designing and creating the products people reach for every day. In-store, online, or Click & Co



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