Ndis Recovery Coach

**_Do you want to work with a leading purpose driven, community-based organisation? _**

**_SSI’s vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families to reach their potential._**

**About the Role**

Initially a part time role, but will gain hours and build eventually to full time, a great opportunity. The Recovery Coach’s duties may vary depending on the specific needs of the participant and the goals outlined in their NDIS plan. A Recovery Coach is funded within a participants NDIS where the participant has a psychosocial disability and requires support in implementing and maintaining the use of the NDIS plan. Common day to day duties of position may include (but not limited to) assisting the participant to:

- Assess a number of mainstream, community, informal and provider options
- Presenting the type of supports available to the participants allowing them to exercise choice and control.
- Negotiate services to be provided and their prices
- Arrange for any assessments required to determine the nature and type of funding required
- Determine the budget for each support type and advise any relevant plan manager of the breakdown of funds
- Liaise with any plan manager to establish the appropriate claim categories and attribute the correct amount of funds
- Link the participant to mainstream or community services
- Assess and manage risk in line with organisational policies and procedures
- Strengthen and enhance participants capacity to coordinate supports, self-direct and manage supports and participate in the community, including providing participants with assistance to:

- resolve problems or issues that arise
- understand their responsibilities under service agreements change or end a service agreement
- Be the key contact for service issues, complaints, major changes, including facilitating: Pre-planning meetings (goal review/setting)Plan review meetings
- Attend appointments with participants where applicable to support assist in utilising the NDIS plan. Please note, this position does not take over the role of a support worker and where possible a support worker is to support the participant to appointments where support is required.

**Skills & Experience**
- Lived or learn experience in the mental health sector.
- Desired qualification Certificate IV in Mental Health or equivalent.
- Demonstrated strong time management skills including prioritization of competing tasks
- Demonstrate understanding of the challenges faced by people with a lived experience of severe and persistent mental health issues Understanding of public sector and community based service systems relevant to people with lived experience
- Demonstrated experience in the provision of support and coordination for people with a lived experience of a mental health issue.
- Experience working with culturally and Linguistically Diverse persons.
- In-depth understanding of the NDIS.
- High level of interpersonal and communication skills to build rapport and interact effectively with clients, staff and other agencies
- Experience in preparing detailed reports as per NDIS requirements.
- Computer Literacy, word processing and database competencies.
- Current Queensland driver’s license.
- The ability to obtain a Paid Blue card and NDIS National Screening check

**About Us**

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.

**About our Benefits**
- Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay
- Industry leading flexible working arrangement supported to work from home and office, including 9-day fortnight;
- Access to in-house training and learning opportunities for professional development and growth.
- Access to our inhouse wellbeing programs
- Working alongside professional and dedicated team members all wanting to make a difference in our communities.

**About our Recruitment Process**

At SSI we have a zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers. All employees will undergo a National Police Clearance and a Wor