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Boutique Sales Associate
2 weeks ago
Exciting opportunity to work for one of the world’s most prestigious luxury brands
Montblanc has revolutionised the culture of writing with breakthrough innovations since 1906. Today, the Maison continues to push boundaries and evolve the expression of fine craftsmanship across each of its product categories. Reflecting its ongoing mission to create fine lifetime companions born from 3 pioneering founders of the Maison, writing instruments are crafted in Hamburg, leather goods in Florence and timepieces in Switzerland.
**About us**:
Cosmax Prestige Brands is one of Australia’s leading independent importers and distributors of prestige fragrances, cosmetics, and luxurious goods, and has been for 30 years.
Cosmax has a strong brand portfolio consisting of prestige cosmetics brands including Bvlgari, Cartier, Dolce & Gabbana, Mont Blanc, Guerlain, Issey Miyake, Elie Saab, Jimmy Choo, Kenzo, Coach and Givenchy.
**About the Role**:
We are seeking a full time Sales Associates to join our team.
Our Boutique Sales team play an important role as the direct link between the finest products and customers. You will ensure a superior client experience throughout all touch points and build customer loyalty and relationships while delivering sales productivity.
**Key Responsibilities**:
Consistently achieve and/or exceed the monthly sales target
Possess strong product knowledge of the entire line of Montblanc products
Ensure that each client receives outstanding and exceptional customer service by providing a pleasant and welcoming environment
Stock control and inventory
Cultivate new and existing client relationships through memorable client experience and other CRM initiatives
Capture client information and actively develop a client base, consistently adding information to further promote boutique relationships
Appropriately resolve client issues / concerns and escalate as needed to Management
About You:
You will have outstanding retail expertise, and extraordinary people skills. You are the ambassador of the brand, with a passion for delivering excellence in customer service every single time.
**In order to be successful in this role you will have**:
At least 2 years retail sales experience
Exceptional interpersonal and communication skills (a second language is desirable, but not essential)
A positive attitude and immaculate presentation
Flexibility across key trading hours including late night and weekends as well as flex ups during promotions and events
Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision
Proficiency in Microsoft Suite
Passion for luxury and customer satisfaction
