Delivery Support Manager

1 week ago

Brisbane, Australia Queensland Government Full time

About Us
TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. We have recently been named the State Winner of the 2023 Large Training Provider of the Year at the prestigious Queensland Training Awards. Our training is delivered to students and apprentices on-site, online, in the workplace, or on-campus to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies.
By working at TAFE Queensland, you can be part of a highly experienced workforce closely connected with their industries and dedicated to delivering best practices and innovative training.
In TAFE Queensland, Brisbane region, we have a strong focus on workplace culture and we value employee collaboration, strong leadership and high performing teams. We believe that every employee has a role to play in 'making great happen' through the embodiment of the following core values and behaviours in all that we do:
Safety First
Focusing on our customer
Taking responsibility
Showing initiative
Working together
Your Opportunity
**As the Delivery Support Manager, you will**:
coordinate the activities of educational delivery support staff within their Faculty location/s, with a focus on high quality, timely, effective and efficient student delivery support services,
coordinate the operation of food inventory staff within the Faculty, with a focus on efficiency, cost and quality in relation to the procurement of food products, and
work closely with peers to ensure administrative practice, processes and quality of services is coordinated and consistent across campuses, and a continuity of service through optimisation of an agile workforce.
This position reports to the Operations Manager, Faculty of Tourism, Hospitality and Personal Services.
We have an exciting temporary full-time opportunity (parental leave backfill) available until 11 September 2026 (unless otherwise determined) to join our Faculty Operations - Tourism Hospitality and Personal Services team at TAFE Queensland's South Bank Campus.
Salary
The salary range is $102,744.83 - $111,461.26 per annum, plus superannuation contributions of 12.75% of your salary.

**Benefits**:
Four (4) weeks recreation leave (accrued annually)
Flexible work options (e.g. Purchased leave, compressed hours, telecommuting)
12.75% Superannuation and Salary packaging options available
Free car parking
Mandatory Requirements
Nil
Highly Desirable
Tertiary qualifications in business administration, human resources or frontline managements; or equivalent relevant experience is highly desirable.
Experience in managing large diverse administrative teams with a customer focus.
How to apply
a detailed resume including the contact details for two referees (one of whom is your current supervisor); and
a cover letter (maximum 2 pages) that outlines your experience, skills and abilities and responds to the 'How you will be assessed' criteria.
Applications must be submitted via TAFE Queensland's recruitment portal.
**Closing date**: 11:59pm Monday 12 May 2025
**Job Reference Number**: TQ2025-394
**Contact**:
Jason Sugars, Operations Manager

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