Sales Account Manager

Connect and collaborate with a highly respectful team
- We invest time in our people and help them chart their own career trajectory
- Leadership development is a high priority at Shell Energy

**The world’s biggest challenge needs you, here.**

Big challenges require big solutions. And the transition to a net-zero world is about as big as it gets. Working at Shell Energy - one of Australia’s leading energy retailers - puts you at the heart of that endeavour.

Based in
**Tasmania**, the
**Sales Account Manager - Retail Sales** is responsible for managing a portfolio of high value corporate and industrial customers within the National Electricity Market.

The Sales Account Manager - Retail Sales has responsibility for managing all aspects of account management, customer acquisition and retention along with developing mutually beneficial relationships, between customers and the Shell Energy group.

**Lead the change, from the frontline**

With honesty, integrity and respect, you will:

- Ensure operational business plans are deployed;
- Achieve acquisition and retention targets as outlined in the incumbent's annual performance agreement;
- Support Shell Energy’s, Energy Solutions Group in their acquisition and retention targets as outlined in the incumbent's annual performance agreement;
- Negotiate retail electricity agreements with customers;
- Develop and leverage strategic partnerships through superior account management with a portfolio of high value customers and prospects;
- Maintain customer account management plans including details in the customer management system;
- Monitor and control existing customer credit;
- Comply with all relevant company procedures; and
- Demonstrate a personal commitment to ERM’s safety & environmental programs, best practice and equal employment opportunity objectives.

**What you’ll bring**

Here’s what you’ll need to thrive in this role:

- Demonstrated success in a sales environment, preferably within the electricity industry;
- Significant experience and success in account management and sales acquisition with a focus on the bottom line;
- Demonstrated high level of communication and the ability to enact high level negotiations;
- Detailed knowledge of structured products and alternative contracting considerations;
- Detailed knowledge of how the electricity market works;
- Good knowledge of Shell Energy’s service offering namely the portal, energy solutions and tariff reviews;
- Ability to perform under pressure and deliver commercially sound outcomes;
- Excellent communication skills, both written and verbal;
- High levels of organisational, time management and problem-solving skills; and
- Willingness to travel interstate and intrastate and a flexible approach to work hours.

**Why join our team**

Every day, our people bring deep expertise, true innovation and investment to help our clients - and the world - reduce their environmental footprint. You can be part of that change.

Here are the top reasons why our people choose us:

- **Purpose **that you can see. As the Sales Account Manager - Retail Sales, you’ll have the best shot at energising a better future, one business at a time.
- **Work **that’s interesting, innovative and high impact. We hope you’ll love the challenge and opportunity to achieve - for our clients and for you.
- **People **who bring the expertise and drive to succeed. Our Team is respectful, inclusive, and supports connection and collaboration.

We think you’ll love it here too. Some of our benefits include:

- Competitive remuneration packages, including an attractive incentivised bonus program.
- Generous paid parental leave options that give team members more time to enjoy what matters most.
- Flexible working arrangements, with modern workplaces and technologies that support new, hybrid ways of working.
- An Employee Assistance Program for you and your family when you need it.

Visit our careers site to find out more.

Read the stories of our incredible people.

**Join us. Together, we can make the difference count.**
- Shell Energy is an Equal Opportunity Employer that values the diversity of its people. We do not discriminate on the basis of gender, race, religion, colour, national origin, sexual orientation, age, marital status, veteran status or disability._