Expression of Interest

3 days ago

Sydney, Australia Westpac Banking Corporation Full time

Expression Of Interest - Fraud & Scams Officer

**Fraud Officer - Contractor**

**Join our team and make a difference in combating fraud**

**How will I help?**

Bring your passion for customer service and play a vital role in protecting customers from fraudulent activities by helping to protect customers' financial transactions.

As a Fraud Officer, your responsibilities will include:

- Detecting and managing card and digital fraud through inbound and outbound call handling.
- Conducting outbound calls to validate transactions, providing a complete customer experience.
- Assisting in the refinement of fraud detection rules and systems to minimize customer impact.
- Taking prompt action on fraud alerts, creating comprehensive fraud case files.
- Collecting relevant information to support investigations and prosecution.

You will play an important part in our mission to provide accurate and timely responses to fraud detection, ensuring the trust and satisfaction of our customers.

**What's in it for me?**

In a word, lots

We value our employees and strive to provide a work environment that offers numerous benefits:

- Contractors can access Employee Banking Benefits like special banking, wealth and insurance offers.
- A supportive and inclusive workplace culture that values diversity and promotes collaboration.
- Access to innovative tools and technologies to enhance your productivity and decision-making.
- Flexibility in work arrangements, promoting a healthy work-life balance.

**What do I need?**

To excel in this role, the following experience is required:

- Demonstrated experience in a customer service role, preferably within the banking or financial industry.
- Knowledge of banking products and services, such as transaction accounts and credit/debit cards.
- Excellent communication and interpersonal skills.
- Intermediate computer capability.
- Fraud knowledge (desirable).

**What is it like to work there?**

At Westpac, we aim to provide one big, supportive team to help us reach our vision to achieve our purpose of creating better futures together. Working with us you'll discover new ways of working. As an equal opportunity employer, we're proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs. to join our team and become an integral part of our efforts to deliver exceptional service, support our customers' financial goals, and manage risk effectively.
- Please note that this role will be contracted via Manpower, working onsite at Westpac

**Do you need reasonable adjustments during the recruitment process?**

At Westpac we are committed to providing a supportive culture and creating inclusive and accessible workplaces, branches, products and services for our customers, employees, and community.

Job ID 300001659752950

  • Expression of Interest

    2 weeks ago

    Sydney, New South Wales, Australia The Andersen Partnership Full time

    Expression of Interest: Lawyers – Sydney, NSWAre you a talented legal professional seeking your next opportunity? We are calling on expressions of interest if you are passive or active to help your next move within the legal space whether this be before or after Christmas.About Us:We are a well-established recruitment company, dedicated to providing...

  • Expression of Interest

    3 days ago

    Sydney, New South Wales, Australia The Andersen Partnership Full time $80,000 - $150,000 per year

    Expression of Interest: Lawyers – Sydney, NSWAre you a talented legal professional seeking your next opportunity? We are calling on expressions of interest if you are passive or active to help your next move within the legal space whether this be before or after Christmas.About Us:We are a well-established recruitment company, dedicated to providing...

  • Expression of Interest

    2 weeks ago

    Sydney, New South Wales, Australia The Andersen Partnership Full time $90,000 - $120,000 per year

    Expression of Interest: Financial Planning – Sydney, NSWAre you a talented professional seeking your next opportunity within Financial Planning? We are calling on expressions of interest if you are passive or active to help your next move within the Financial Planning space.About Us:We are a well-established recruitment company, dedicated to providing...

  • Expression of Interest

    1 week ago

    Sydney, New South Wales, Australia FutureYou Full time

    Part-Time Payroll Professionals – Expression of InterestAre you an experienced payroll professional looking for flexible part-time opportunities? We're inviting expressions of interest from skilled payroll officers and managers seeking contract or permanent roles across diverse industries. You'll bring: Proven end-to-end payroll experienceStrong...

  • Expressions of Interest

    3 days ago

    Sydney, New South Wales, Australia King & Wood Mallesons Full time $60,000 - $80,000 per year

    We might not always have an open vacancy in your area of expertise, however we are always open to reviewing your experience in case of any potential upcoming opportunities. To submit an expression of interest application, please submit your details by clicking the "Apply Now" button below. Enquiries will be treated confidentially.Agencies – please note...

  • Expressions of interest

    5 days ago

    Sydney, New South Wales, Australia Rich Data Co Full time $40,000 - $100,000 per year

    Want to join the future of credit? Click through to add your expression of interest 

  • Expression of Interest

    2 weeks ago

    Sydney, New South Wales, Australia V2 Digital Full time

    AboutV2 is a leading Data & AI consultancy in APAC, using data to accelerate advantage in the enterprise for some of the world's largest brands. We bring decades of experience and a unique delivery model to partner with our customers on the most complex problems for immense, measurable impact.At V2, we are always on the lookout for exceptional talent to join...

  • Expression of Interest

    2 weeks ago

    Sydney, New South Wales, Australia Talent Quarter Pty Ltd Full time $80,000 - $120,000 per year

    Expression of Interest – Exercise PhysiologistAre you passionate about helping clients achieve independence and quality of life?Talent Quarter connects Exercise Physiologist with opportunities across metro, regional, and remote Australia in hospitals, aged care, disability services, and community care. Competitive agency rates – get rewarded for your...

  • Express of Interest- Executive Assistant

    3 days ago

    Sydney, Australia Commonwealth Bank of Australia Full time

    Express of Interest - Executive Assistant **Please note we are seeking expressions of interest only** **Executive Assistant** **Your responsibilities will be as follows but not limited to**: - Provide efficient, professional delivery of administrative, secretarial and business support - Diary and inbox management - scheduling meetings, managing...

  • Expression of Interest

    1 week ago

    Sydney, New South Wales, Australia Janison Full time $40,000 - $60,000 per year

    Expression of InterestWe are inviting expressions of interest from individuals who may be interested in joining our team as casual invigilators for upcoming projects across multiple states in Australia. While there are no current vacancies, we are building a pool of reliable and enthusiastic candidates for future opportunities.Position Summary:The...