Medical Receptionist

We seek a dedicated individual to join our growing, multidisciplinary team of mental health professionals. This position calls for someone meticulous in managing administrative duties and delivering outstanding customer service to patients. No previous experience at being a Medical Receptionist is needed. The individual should be highly motivated, curious and open to learning and being coached.

Job Description: As a Medical Receptionist at Orudra Mindspace, your role will ensure smooth operations within our clinic. You will manage administrative tasks efficiently while providing exceptional customer service to our patients.

Key Responsibilities:

- Coordinate and schedule patient appointments
- Greet patients and visitors in a professional and courteous manner
- Verify patient information and details accurately
- Maintain and ensure data integrity
- Process billing and insurance claims
- Possess good computer skills
- Liaising with patients and clinicians
- Assist clinicians and medical staff with administrative tasks as needed

Qualifications:

- Highly motivated and coachable
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Attention to detail and accuracy in all tasks
- Ability to handle sensitive information confidentially

**Benefits**:

- Chance to work with an excellent team of practitioners
- Great support and guidance from the admin team and the practitioners
- Opportunity to learn and grow
- Professional development opportunities

**Job Type**: Casual

Pay: $25.00 - $34.00 per hour

Expected hours: No less than 7.5 per week

Schedule:

- 8 hour shift

**Experience**:

- Medical admin: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 09/01/2025