Front Desk

**About the Role**:
Comfort Inn North Brisbane is seeking a dedicated and experienced Front Desk Agent / Motel Manager to join our team. We are looking for someone from Hospitality background with experience in using RMS etc.

**Key Responsibilities (include but are not limited to)**:

- Overseeing guest check-ins and check-outs efficiently
- Liaising with housekeeping and maintenance teams to ensure smooth operations
- When necessary, resolving guest complaints promptly and reporting any significant issues to the General Manager or Operations Manager. Regularly assess and review customer satisfaction levels, implementing strategies to enhance guest experience
- Experience with hotel-based computer systems for booking and operations
- Generating reports and reconciling daily transactions accurately
- Overseeing the day-to-day operations of the motel, including guest relations, staff management, and property management
- Monitor and ensure company adherence to liquor, gaming, occupational health and safety, and other relevant regulations

**Job Types**: Full-time, Casual

Pay: $25.00 - $32.00 per hour

Expected hours: 25 - 38 per week

Schedule:

- Rotating roster
- Shift work

Work Location: In person