IT Change Manager

2 weeks ago

Bendigo, Australia Bendigo & Adelaide Bank Full time

This is a Bendigo based, part-time job share role, over 2 to 3 days, working Wednesday to Friday, 19 hours per week.

Your new role with Bendigo Bank is just a few clicks away.

**About the role**

Reporting to the Service Owner for Service Management in the Platforms practice, you will be part of a team that has responsibility for ensuring that all IT systems and services used within our Production and DR environments are managed in accordance with IT Change Management process.

The role is responsible for enforcing the IT Change Management process to minimize the adverse impact of changes to these systems by ensuring all changes meet the documented criteria prior to being implemented into these environments.

Our community is a place to thrive in if you enjoy working in a changing environment and thinking of creative solutions.

**As an IT Change Manager you’ll get to**
- Ensure changes are compliant with all aspects of the IT Production Change Management Process.
- Assist with the review of failed change or changes implemented that have caused post change issues.
- Assist with preparation of reporting for Senior Leadership, Business Units, and the Change Advisory Board.
- Liaise with internal and external auditors, providing information requested in a timely manner, responding to queries, and adopting recommendations within prescribed timescales.
- Identify process improvements and making recommendations to the Service Manager to support greater change velocity while safeguarding systems availability and stability.

**About you**

You will have IT Change Management or IT Service Management experience and ITIL certification or strong knowledge of ITIL fundamentals.

You’ll have:

- Strong knowledge and understanding of IT Change Management ITIL practices.
- Excellent analysis, facilitation, and communication skills.
- Proven ability to enforce quality and standards.
- Proven risk mitigation skills.

We offer flexible work options that put our people first, and a hybrid model with a minimum of two days in our Bendigo Head Office per week.

**About Bendigo Bank**

With over 7,000 employees, we are Australian’s most trusted retail bank, our purpose is - ‘to feed into the prosperity of our customers and communities, not off it’. We are one of Australia’s most trusted brands and this isn’t something we take lightly, which means Bendigo Bank is the Bank you can be proud to work at

**Our perks and benefits**:
Belong to a wonderful team of people. Know how we know they’re great to work with? They told us Great benefits, work life balance, and flexibility
- Bendigo Bank supports ongoing development, with the potential for a portion of education fees being reimbursed by the bank. We want you to be the best version of you, and to help you achieve that
- We know the last few years have been rough, so we have partnered with **Sonder** as our wellness provider. At the touch of a button, you will have access to self-help 24/7 or you can live chat with a team of safety, medical, and mental health professionals to assist with anything life throws at you.

So, what are you waiting for? Come and join the better big bank

**Still in two minds?**

We love the support recruitment agencies give businesses every day, however, we have got this. Our superstar recruiters will reach out to our fabulous panel if we need a helping hand.

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