Case Worker

Description
The role provides support and assertive support interventions to clients in order to assist clients in improving their mental health, general health and social wellbeing, accessing and maintaining housing, improving their quality of life, maximising self-management, independence and participation in the community.
You will work alongside a team of Assertive Case Workers who are responsible for the delivery of the assertive case
- management of people within the identified target group.
Main Duties
Identify and engage people experiencing rough sleeping, complete VI-SPDAT surveys and upload details to the By-Name List
Work to identify and engage the target groups within Housing First frameworks and best practice principles
Carry out initial assessments and client intakes when necessary
Provide case management of people experiencing homelessness and to connect to long term housing and support
Deliver activity-based work and/or daily living skills support based on an established care plan and risk assessment
Once housed, providing intensive case management supports to connect people into long-term supports that meet their needs (as per Identify, Engage and Support service model)
Escalate to Team Leader for people with more intensive mental health, alcohol and drug, or other specific challenges.
Assist the team with monitoring the effective delivery of services to each individual client
Implement a range of intervention strategies in keeping with the program mandate and role
Liaise with consortium partner RUAH in regard to client support
Where required you will attend forums, meetings, working groups, etc. related to the role
Essential Criteria
Completion of a relevant qualification (certificate III/IV), and/or relevant work experience (at least 1 year), or Degree qualification
Ability to engage with individuals within different levels of needs and build and maintain a professional relationship
A high level of understanding of the Housing First principles and how they relate to people experiencing homelessness in their transition to permanent, long term housing
Demonstrated understanding and experience working with issues facing people who experience chaotic life circumstances such as homelessness, AOD use, family and domestic violence and mental health issues
Relevant experience and demonstrated skill in providing support services to people experiencing disadvantage
Ability to work independently and contribute to the functioning of the team
Ability to model positive behaviours, emotional maturity, coping skills and resilience
A high level of written and verbal interpersonal and effective communication skills
Experienced and competent in the use of Microsoft office and client reporting systems
Willingness and ability to work within and contribute to the vision, mission, core values and the guiding principles of the organisation
Knowledge and understanding of diversity, gender and social inclusion, particularly Aboriginal culture
Desirable
Knowledge of Rockingham and Mandurah in relation to ‘hotspots’ and other areas frequented by rough sleepers
Knowledge of service providers in Rockingham and Mandurah who provide services to rough sleepers.
**In return we offer**:
Value based organisation working towards ending homelessness
Growing organisation with a fantastic culture
Salary packaging up to $15,900
Additional Bonus leave at Christmas as well as paid leave day on your birthday
Access to an Employee Assistance Program
If this is the role for you, please demonstrate your capability by providing evidence of how you meet the Essential Criteria in your Cover Letter, attaching your CV with references.
Shortlisting will commence as soon as possible, so if you want to work for an organisation making positive changes to the community APPLY TODAY
Code
ERUHPP