Warranty Administrator

Due to internal promotion and continued growth, we have an opportunity for a Warranty Administrator to join our Product Support team.

**_About the role:_**

Assists with the management of all company Warranty Processing for Australia with alignment to the organization's financial and operational objectives.

Duties and Responsibilities include:

- Provide support to the service and parts departments on all matters relating to warranty.
- Assist with the development and implementation of standardised warranty claim processes for all locations.
- including expiring machine warranty, closing open warranty jobs, submitting warranty extensions and over the
- counter parts.
- Monitors equipment records for extended and special warranties for expiration
- Processes parts and service warranty claims including checking of charges for service work performed for all locations.
- Works with Service Managers to ensure there are no expired Product Improvement Programs (PIP'S)
- Ensures compliance with non-returnable service parts policies.
- Communicates to departmental management about warranty status on a regular basis.
- Promotes a respectful, safe and accountable workplace consistent with the organization's values, policies and culture.
- Assists with ordering and inventory management of NMQ Special Tools in Service for Cervus ANZ.
- Any other duties the Employer may reasonably require the Employee to perform.

**_About you:_**
- 2+ years' experience in Service Department operations
- Understands the service software in the dealer business system and Deere Warranty system.
- Ability to create, analyse and interpret internal reports.
- Attention to detail.

**_Discover the benefits of working with Brandt?_**
- Competitive remuneration
- Ongoing training and support
- A great work culture.
- Advancement Opportunities.