Reservation Agent
2 days ago
Company Description Novotel Surfers Paradise is located in the heart of Surfers Paradise, with excellent shopping, entertainment & nightlife areas all close by. The hotel features 408 well-appointed rooms, along with a variety of dining options including: The Restaurant, Blvd Cafe and Bar, pool bar and in-room dining. We offer a relaxed, family friendly environment. For those wanting to unwind we offer a heated outdoor swimming pool, tennis courts, basketball & netball court, BBQ area, gym and kids’ corner. For our conferencing & events guests we have 6 modern function rooms available, accommodating up to 500 delegates. **Job Description**: Reservations Agent: You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience to come when they arrive What you will be doing: - Consistently offer exceptional, friendly and engaging service - Ensure the best selection for the guest and ensure revenue is maximized through up-selling - Recommend property facilities and assist guests with information and special requests - Book room reservation requests, enter rooming lists, and update accurate information in the system. - Rotating roster over 7 days per week, including weekends and holidays - Permanent Part-Time role, minimum 20 hours per week Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"experience is an asset. **Qualifications**: Your experience and skills include: - Guest focused personality is essential Prior experience working with Opera or a related system - Strong interpersonal and problem solving abilities - Attention to detail Outstanding communication skills, verbal and written - Fluency in English, additional languages are a plus - Previous experience in a similar role in a 200+ room hotel. - Minimum 6 months experience in reservations and group reservations - Opera Cloud experience preferred Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. What we can offer you: - Social events - Accor discounts on accommodation worldwide - Discounted meals and beverages - Reward programs - Refer a friend incentives - Discounted onsite parking - Opportunities to develop your skills and career Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"experience is an asset.
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Reservations Agent
4 days ago
Surfers Paradise, Australia voco Full time**Key Responsibilities**: - **Group Reservations**: Handle all aspects of group bookings, from initial inquiries to final confirmations. Coordinate with various departments to ensure that group-specific requirements (room blocks, event spaces, special requests) are met. - **Inbound Reservations**: Assist with rooming list, creating new group bookings....
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Reservations Agent
2 days ago
Surfers Paradise, Australia voco Full time**Key Responsibilities**: - **Group Reservations**: Handle all aspects of group bookings, from initial inquiries to final confirmations. Coordinate with various departments to ensure that group-specific requirements (room blocks, event spaces, special requests) are met. - **Inbound Reservations**: Assist with rooming list, creating new group bookings....
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Reservations Agent
5 days ago
Surfers Paradise, Australia Marriott International, Inc Full time**Job Number** 24065746 **Job Category** Reservations **Location** Sheraton Grand Mirage Resort Gold Coast, 71 Sea World Drive, Main Beach, Gold Coast, Queensland, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations...
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Reservations Agent
5 days ago
Surfers Paradise, Australia Marriott International, Inc Full time**Job Number** 22172289 **Job Category** Reservations **Location** JW Marriott Gold Coast Resort & Spa, 158 Ferny Avenue, Surfers Paradise, QUEENSLAND, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **About the Company** **Marriott International** portfolio of brands includes JW Marriott...
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Reservations Agent
2 days ago
Surfers Paradise, Queensland, Australia Mantra Hotels, Resorts and Apartments Full time $45,000 - $65,000 per yearConveniently positioned at the doorstep of the light-rail, Mantra Legends boasts an ideal location in the heart of Surfers Paradise. The property offers a range of accommodation, from studio and hotel rooms to apartment-style and luxurious spa suites. Fables Restaurant and Tales Bar provides guests with daily breakfast options while corporate and event...
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Reservations Sales Agent
5 days ago
Surfers Paradise, Australia Marriott International, Inc Full time**Job Number** 23032374 **Job Category** Reservations **Location** JW Marriott Gold Coast Resort & Spa, 158 Ferny Avenue, Surfers Paradise, QUEENSLAND, Australia **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **About the Company** **Marriott International** portfolio of brands includes JW Marriott...
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Reservations Manager
7 days ago
Surfers Paradise, Australia Marriott International, Inc Full time**Additional Information**Reservations Manager **Job Number**24176539 **Job Category**Reservations **Location**JW Marriott Gold Coast Resort & Spa, 158 Ferny Avenue, Surfers Paradise, Queensland, Australia, 4217 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **Reservations Manager** **About the Company** **Marriott...
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Guest Service Agent
2 weeks ago
Surfers Paradise, Australia Marriott International, Inc Full time**Job Number** 24062477 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Gold Coast Resort & Spa, 158 Ferny Avenue, Surfers Paradise, Queensland, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Guest Service Agent** **About the Company** **Marriott...
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Guest Service Agent
2 weeks ago
Surfers Paradise, Australia Marriott International, Inc Full time**Job Number** 23010539 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Gold Coast Resort & Spa, 158 Ferny Avenue, Surfers Paradise, QUEENSLAND, Australia **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **About the Company** **Marriott International** portfolio of brands...
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Guest Service Agent
2 days ago
Surfers Paradise, Australia Marriott International, Inc Full time**Job Number** 24015045 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Gold Coast Resort & Spa, 158 Ferny Avenue, Surfers Paradise, Queensland, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **About the Company** **Marriott International** portfolio...
