Customer Service Admin

4 days ago

Sydney, Australia Robert Half Full time

Looking to elevate your career? If you're ready to transition from retail or hospitality to the office scene, this opportunity is tailor-made for you

Our client is a growing, dynamic company in the insurance industry experiencing and is seeking a Customer Service Admin to join the Sydney team. Backed by a skilled team and a carefully vetted network of stakeholders, the company consistently delivers quality outcomes to exceed client expectations.

**The Role**

***

Your suitability for the role will depend on your proven experience as a Customer Service Admin, with key responsibilities including:

- Handle incoming calls and correspondence efficiently.
- Prioritize and manage new job requests promptly.
- Coordinate work orders for Make-Safes and specialized reports.
- Prepare detailed reports for submissions and approvals.
- Coordinate work orders for specialist reports and follow up on outstanding specialist reports.
- Authorize Make-Safe and STRs within approved limits and initiate approval requests for finance.
- Manage appointments and scheduling for Supervisors/Estimators.
- Ensure timely completion of re-attendance inspections.
- Provide daily updates to insurers and clients.
- Maintain thorough knowledge of insurer policy booklets.
- Assist with general administration tasks as needed.

**About you**

**What's on offer?**
- A dynamic and exciting role with exposure to a wide variety of stakeholders
- The support of a talented, highly energized team of professionals
- Opportunity for growth and training
- Fantastic workplace environment with a vibrant and welcoming culture.

**To Apply**
- Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law._

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