Key Account Manager

1 day ago

Pymble, Australia Mann+Hummel Full time

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Key Account Manager
Country Australia
City Pymble
Section Sales
Contract type Permanent

Your challenge
Manage the day-to-day sales activities for one large national or international key account and account for retaining long-term relationships with the customer
Implement the defined sales strategies for the specific key account to achieve the revenue targets and service goals
Support the key account in pursuing its growth strategies
Participate in the development of the key account strategies, pricing strategies, marketing programs, etc.
Negotiate the prices and conditions with the key account in line with the M+H pricing strategy and M+H headquarters
Consult the key account on all market-relevant aspects of products, provide information on new products and services that could fit into the customer´s business needs, conduct the product trainings/workshops, prepare the presentations and reports
Oversee the sales support activities such as sales administration, customer service, logistics, invoicing, credit and collections to ensure that the customer orders are processed, dispatched, invoiced, and paid accurately and on time
Process the customer complaints/product returns
Participate in fairs, customer fairs and exhibitions to ensure market competitiveness for the M+H brand
Forecast the customer/market trends for forward planning and oversee the competitors´ activities in the specific market to ensure market transparency
Steer and train the key account and sales force to achieve the sales targets in the specific market
Serve as a liaison between the key account and the M+H departments
**Profile**:
University degree in Mechanical Engineering or equivalent field of education
5+ years of relevant work experience as Key Account Manager, preferable from Off Road & Industrial segments Knowledge of MANN FILTER range as well as customer´s business
Business acumen, customer orientation, organization and coordination skills, self-initiative and ability to work under pressure
Leadership skills, conflict management, communication skills
MS office skill
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