Academic, Content and Instructional Design Specialist

**Job no**: 527245
**Brand**: Flight Centre Travel Academy
**Work type**: Full time
**Location**: Queensland
**Categories**: Marketing, Web, Creative & UX, People & Culture

**About the Opportunity**

The Travel Academy is Flight Centre's externally facing education business that offers a university level Diploma in Travel and Tourism.

The Content, Academic, and Instructional Design Specialist plays a vital role in enhancing the quality and effectiveness of educational content and instructional delivery of a tertiary level qualification.

**What you will be doing**:

- Ensure and oversee the compliance and adherence of course content to tertiary practices and governance through effective coordination and management
- Conduct regular reviews and updates of existing course materials to maintain relevance, accuracy, and alignment with learning outcomes
- Work closely with Facilitator Team to ensure learning outcomes and assessment strategies and processes are met
- Monitor and assess student feedback, performance data, and learning analytics to make data-driven improvements to course design and delivery
- Design and develop a content and academic review plan and calendar for the next 12 months
- Train internal stakeholders of appropriate procedures and policies
- Stay current with emerging trends, technologies, and best practices in instructional design and educational technology to continually improve course quality
- Stay current with Travel and Tourism industry trends
- Facilitation: online facilitation including tutorials, Q&A, workshops and O-Week sessions)
- Student Involvement: maintain communication with students via coaching calls and end of semester calls

**What you will need**:

- Minimum 5 years broad Travel and Tourism industry experience is essential
- Facilitation / online facilitation experience
- Minimum 2 years Instructional Design experience is essential
- High-level understanding of instructional design principles, pedagogical theories, and adult learning methodologies to create effective and engaging learning experiences
- Graduate Certificate of Teaching and Learning / relevant qualification (desirable)

**Hours**: Standard business hours Monday to Friday

**Salary**: $95 k p.a. plus superannuation/bonuses

**Location**:South Bank in Brisbane, QLD

**What you will enjoy**:

- Culture: You will be employed by a company that takes pride in their employees and offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd- Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply. This includes Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability, regardless of age, race, gender, gender identity or expression, sexual orientation, or veteran status- Development: Access to ' Learning' for ongoing skills development - over 24,500 courses in over 20 languages
- Exclusive Staff Discounts: accessible via our employee-only portal with 500+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
- We Love to Travel: generous discounts, including family and friends, on flights, hotels, tours, cruises, travel insurance, attractions and more
- Flexibility: Monday to Friday week, business hours with flexible options
- Brightness of Future: career opportunities in a network of brands and businesses across the globe - we promote from within
- Corporate Health Discounts: access exclusive discounts on health insurance plans for you and your family with our partner, BUPA.
- Social: regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025)
- Sustainability: the protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment#LI-CM1#FCTA#LI-Onsite
- Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes._

**Applications close**: 25 Jul 2025 E. Australia Standard Time