Fraud Operations Manager

2 weeks ago

Bowen Hills, Australia Entain Full time

**About the role**

Join Entain as we work towards ensuring the safety of our customers' accounts from fraudulent activity. We are looking for a person with a good understanding of fraud detection products and tools to work alongside our team of technical experts in developing effective strategies to prevent fraud.

At Entain, we believe in building trust with our customers by proactively countering potential threats to their accounts. We also strive to meet legal and regulatory requirements to maintain our platform for our customers.

If you are passionate about ensuring the safety of our customers' accounts and have a good understanding of fraud detection, we would love to have you on board Come be a part of the team that is dedicated to keeping our customers' accounts secure.

**About Entain**

At Entain Australia, the customer is at the centre of everything we do. We think differently about opportunities and thrive on innovation for our customers. To do this, we invest in the best talent to deliver our ambitions.

Our vision is to be the world leader in sports betting, gaming, and venue entertainment. We are creating exciting and trusted experiences for our customers and revolutionising the gambling and entertainment space as we go. We’re experts in safer gambling and the company that is at the forefront of responsibility. Our growth and success have come from driving market-leading experiences, combining technology and entertainment to create products that change the game

**What you’ll be doing.**
- Build and develop people capabilities within the team with an emphasis on personal development and knowledge transfer.
- Forecast volume and operational trends to ensure the team are adequately resourced for peak periods.
- Development and training of new staff and ensuring they are up-skilled in relation to new fraud trends/activity.
- Support the creation of the Quality assurance framework and lead the implementation to the team.
- Reviewing and Developing fraud detection processes to ensure they’re fit for purpose and are operationally efficient.
- Development and implement strategies effective for the detection and prevention of fraud.
- Investigations - Facilitating and/or overseeing priority Fraud events in a timely manner; analysing and preparing reports on findings.
- With support from the broader Fraud Operations team, conduct regular reviews of operational procedures and tools in accordance with the Policy, Standard and Procedure Framework within timeframes.

**Who we are looking for**
- Genuine interest in developing a career in Leadership.
- Understanding of Fraud detection and investigation methods.
- Excellent collaboration and interpersonal skills.
- A high degree of initiative and motivation.
- Well-developed written and verbal communication skills with a strong ability to communicate with a wide variety of stakeholders.
- A high level of confidentiality and discretion is required.
- High ability to manage relationships effectively and work as part of a team.
- Be available to work a flexible roster, including regular weekend work.

**Why Entain**
- Genuinely flexible work arrangements - we aim to be in the office two days a week, but we want you to work the way that best suits you and your life.
- Up to 12 weeks of Paid Parental leave.
- 6 weeks of annual Leave.
- Heavily subsidised gym memberships and other paid-for services as part of our wellness calendar.
- Free onsite barista and fully stocked fridge and pantry for breakfast and lunch.
- Extensive learning and development programs so you can expand your expertise.
- Company-wide events to recognise and celebrate the great work of our team.
- We LOVE Entertainment, and Racing and Sports are at the heart of everything we do. So, it only makes sense that we provide access to free and discounted tickets to sporting and racing events.

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion, or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide support for you to express your views and make a positive difference.

  • Fraud Reporting

    2 weeks ago

    Bowen Hills, Australia Entain Full time

    Hello and Kia Ora! **Start your game...** At Entain the customer is at the centre of what we do, the Fraud Reporting and Compliance team exists to ensure the company meets its external and internal reporting and compliance requirements as it relates to fraudulent accounts/transactions. It’s never been more important for the Company to meet its legal and...

  • Fraud Reporting

    4 weeks ago

    Bowen Hills, Australia Entain Full time

    **About the role** At Entain the customer is at the centre of what we do, the Fraud Reporing and Compliance team exists to ensure the company meets its extental and internal reporting and compliance requierments as it relates to fraudulent accounts / transactions. It’s never been more important for the Company to meet its legal and compliance requirements...

  • Internal Fraud Officer

    5 days ago

    Surry Hills, Australia Chandler Macleod Full time

    Chandler Macleod is the leading provider of temporary contractors to the Federal, NSW and local Government and has partnered with these Departments and Agencies for more than 25 years. Chandler Macleod is currently recruiting for an experienced **APS5 & APS6 Fraud Investigator** to join a leading Federal Government agency. This is an immediate start with a...

  • Aps5 & Aps 6 Internal Fraud Officer

    2 days ago

    Surry Hills, Australia Talent International Full time

    **Job Details**: **Location** Surry Hills **Salary** AU$53.63 - AU$58.50 per hour **Job Type** Full Time **Ref** BBBH96322_1669638523 **Contact** Uvez Ahmed **Posted** 23 minutes ago Talent International is currently recruiting for an **APS5 & APS 6 Internal Fraud Officer** to work for one of our **Federal Government clients** based in **Surry...

  • Aps6 Fraud Intelligence Analyst

    4 weeks ago

    Surry Hills, Australia DFP Recruitment Services Full time

    **Job description**: - **Federal Government opportunity in Surry Hills**: - ** 12-month contract with possible extension**: - ** $60.26 per hour + super**: - **Hybrid work arrangement**: - ** NV1 Clearance required** The APS6 Fraud Intelligence Analyst is required to provide detailed technical, professional, policy, operational support and advice in...

  • Aps6 Fraud Intelligence Analyst

    18 hours ago

    Surry Hills, Australia DFP Recruitment Services Full time

    **Job description**: - **Federal Government opportunity in Surry Hills**: - ** 12-month contract with possible extension**: - ** $60.26 per hour + super**: - **Hybrid work arrangement**: - ** NV1 Clearance required** The APS6 Fraud Intelligence Analyst is required to provide detailed technical, professional, policy, operational support and advice in...

  • Head of Business Operations

    2 days ago

    Surry Hills, Australia Police Bank Full time

    We are seeking a visionary and strategic Head of Business Operations to join our dynamic team. In this critical leadership role, you’ll be responsible for overseeing all aspects of our core banking operations, ensuring efficiency, effectiveness, and a seamless member experience. **About the role** - You will directly lead and manage several teams crucial...

  • Industry Operations Coordinator

    2 days ago

    Bowen Hills, Australia Australian Institute of Personal Trainers Full time

    **An opportunity to work with enthusiastic and passionate thinkers** **What’s in it for you?** - The flexibility to work between office and from home - Training and development opportunities - Monthly team bonding events and company-wide peer recognition programs - Annual Christmas party and awards night! - Option to enroll into one of our courses of your...

  • Kindy Operations Administrator

    4 weeks ago

    Bowen Hills, Australia Lady Gowrie Full time

    Lady Gowrie QLD is a leader is ECEC, sponsoring a range of Early Childhood Education and Care services. We are a not-for-profit organisation with a strong heritage in early childhood in Queensland and Australia. We value excellence, inclusion, engagement and integrity in our work with children, families and communities and supporting a professional and...

  • Coal Operations Manager

    5 days ago

    Bowen, Australia Whitsunday Regional Council Full time

    About Our OpportunityCome and be a part of our team at Whitsunday Regional Council as a key leader in coal operations.As Superintendent of Coal Production, you will play a critical role in ensuring the safe and efficient operation of our coal handling and preparation plant.Our team is responsible for processing and delivering high-quality coal to meet...

  • Underground Deputies

    3 weeks ago

    Bowen, Australia Fitzroy Mining Operations Pty Full time

    Mining - Operations (Mining, Resources & Energy)Full timeFitzroy Mining Operations is a new force in the Queensland metallurgical coal mining industry with a portfolio of existing operations and a pipeline of growth projects. In our short history, we have successfully reinvigorated operations at Carborough Downs underground mine, breathed new life into the...

  • Store Manager

    2 weeks ago

    Bowen Hills, Australia National Storage Full time

    **Set Rotating Roster | Great Work-Life Balance** **Opportunity to work in a Central Brisbane location | Gain Insights into the Storage Industry.** **Exciting & Varied Role Consisting of Customer Service, Administration & Operational Tasks.** **About Us** Since 2000, National Storage has become one of Australasia’s leading self-storage providers,...

  • Maintenance Operations Manager

    7 days ago

    Bowen, Australia AssetOn Group Pty Ltd Full time

    About AssetOn Group Pty LtdWe are a leader in asset management solutions for various industries, including mining, Oil & Gas, Transport & Logistics.Our company specializes in delivering high-quality maintenance strategies, workforce solutions, and technology-driven improvements to enhance operational efficiency.The OpportunityWe are seeking an experienced...

  • Maintenance Operations Manager

    21 hours ago

    Bowen, Australia Whitsunday Regional Council Full time

    About UsAt Whitsunday Regional Council, we strive to provide a work environment that supports the growth and development of our employees. With a diverse range of operations across the region, we offer a unique opportunity for professionals to advance their careers and make a meaningful impact.Our VisionWe aim to create a safe and inclusive workplace where...

  • Warehouse Operations Manager

    1 day ago

    Bowen, Australia BUMA Australia Full time

    **About Us**BUMA Australia adopts a relationship-focused, long-term strategy for project success. We consistently deliver value to clients throughout all mining stages, leveraging expertise and equipment for comprehensive surface operation services.Job Overview:We are seeking a full-time permanent Regional Warehouse Supervisor to be based in the Bowen Basin,...

  • Dental Practice Manager

    4 weeks ago

    Bowen Hills, Australia Toowoomba Dental Group Full time

    **About Us** **Why JOIN US ?** At Toowoomba Dental Group, we pride ourselves on creating a warm and inclusive workplace where every team member is valued and supported. As a community - focused practice, we emphasise strong relationships and a collaborative spirit that extends beyond the clinic, fostering a culture of trust, respect, and mutual support....

  • Assistant Store Manager

    1 week ago

    Bowen Hills, Australia EG Group Full time

    **$58,000 + Super + Bonus + Discounts**: - **Permanent Full Time 40 Hours per Week**: - **Location: Bowen Hills, 4006** **ABOUT THE ROLE** We are looking for an Assistant Store Manager at **Bowen Hills **to help lead and develop our frontline team, through clear direction, customer focus and operating standards to drive store performance through sales,...

  • Train Service Delivery Operational Improvement Officer

    1 week ago

    Bowen Hills, Australia Queensland Rail Full time

    **Req. Id**:9104 **Date**:14 Jan 2025 **Location**:Bowen Hills, QLD, AU, 4006 **Company**:Queensland Rail We have a fixed term opportunity until June 2025 for a **Train Service Delivery Improvement Officer**, based at our Bowen Hills office and reports to the Senior Manager Train Service Delivery. In this crucial role, you will work as a member of the...

  • Manager Rollingstock Maintenance Plannin

    6 days ago

    Bowen Hills, Australia Queensland Rail Full time

    **Req. Id**:9399 **Date**:10 Apr 2025 **Location**:Mayne, QLD, AU, 4006 **Company**:Queensland Rail **Why Queensland Rail?** At Queensland Rail, our people and customers are central to everything we do. With a proud history as a safe and reliable railway operator, we are committed to maintaining the highest standards in everything from engineering to...

  • Operations Services Manager

    4 days ago

    Bowen, Australia Whitsunday Regional Council Full time

    About the RoleThe Maintenance Department Leader is responsible for overseeing the safe execution of maintenance activities and optimising overall performance. As a key member of the team, you will lead by example, fostering a culture of continuous improvement, accountability and business-critical success factors.The ideal candidate will be a forward-thinking...