
Trade Sales
1 week ago
At Jaybro, we are a leading supplier of building materials for construction sites, road and civil construction, local government, and more. We are currently seeking a friendly, passionate and customer-focused individual to join the Trade Sales Team. As a member of our team, you will be responsible for ensuring our customers receive excellent service and support in their purchases.
**About the Role**
In this role, you will work alongside a fun and experienced team to provide expert product knowledge, answer calls, process orders, and resolve customer enquiries. This role focuses on managing inbound enquiries and proactively generating outbound sales across our range of product categories. You will have the opportunity to gain knowledge of our products and the construction industry and make a meaningful contribution to the success of our team.
**Responsibilities**- Proactively contact white space - dream list, drop offs, new customers to promote products, campaigns, or offers.
- Follow up quotes to closure managed in Salesforce/OneNumber.
- Identify opportunities for cross-sell and upsell across product categories (consumables, safety, PFF, traffic, fencing, tools and hardware).
- Process and follow up sale orders and quotes in a timely manner and accurately in the system (SAP).
- Work in collaboration with Trade Sales and Business Development teams to support sales in the region.
- Manage margin, contract pricing, discounting and price increases effectively to ensure GP maintenance.
- Build and maintain strong relationships with customers, ensuring a high level of WOW service and retention.
- Ensure customers receive prompt and accurate responses to inquiries as well as resolution to issues or complaints
- Liaise with warehouse and operations teams to ensure timely order fulfilment.
- Accurately enter and maintain customer data in CRM/ERP platforms.
- Maintain up-to-date knowledge and training of Jaybro’s full product categories, range and processes.
**Requirements**:
- Proven experience with inbound and outbound calls, upselling and cross-selling, preferably in a construction-related industry.
- Excellent communication skills, both written and verbal.
- Strong attention to detail and accuracy.
- Ability to multitask and prioritise competing demands in a fast-paced environment.
- Proficiency in Microsoft Office, ERP systems and experience using CRM software.
- Highly motivated and able to work independently as well as in a team environment.
- Knowledge of construction materials (consumables) or related products would be ideal.
- Participate in necessary trade sales training specific to your role.
**Benefits**- Competitive salary + Profit Share Scheme
- Certified as a Great Place to Work® Work in a fun and supportive work environment
- Great company culture & high employee engagement
- WHEREFIT discounts
- Career advancement, personal training & development programs
- Dynamic and supportive Management & Team
As part of Jaybro Group's recruitment process an Online assessment & criminal history check will be required.
Jaybro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
-
Customer Service Representative
1 week ago
Para Hills West, Australia Jaybro Full time $70,000 - $120,000 per yearAt Jaybro, we are a leading supplier of building materials for construction sites, road and civil construction, local government, and more. We are currently seeking a friendly, passionate and customer-focused individual to join the Trade Sales Team. As a member of our team, you will be responsible for ensuring our customers receive excellent service and...
-
Trade Sales Associate
2 weeks ago
Terrey Hills, Australia H&G Full time**The Trade Sales Associate**’s primary role involves assisting customers directly, completing sales transactions, and ensuring accurate and secure movement of products within the yard, store, or warehouse. They also support the team in meeting and surpassing service delivery expectations for customers. This role suited for those with plumbing or concrete...
-
Trade Sales Support Team Member
7 days ago
West Gosford, Australia Metcash Full time**About the role** A great opportunity has arisen in our Gosford Trade Centre Mitre 10 business for an experienced person to support our Trade Sales team. Your ability to build strong relationships with customers within the residential building industry will see you succeed in this dynamic role, having a passion for outstanding customer service. **What we...
-
Account Manager
3 days ago
West Gosford, Australia GPC Asia Pacific Full time**Repco** is Australia's leader in Automotive Aftermarket Parts and has the most widely recognised brands in the market. Our brand stands for quality, expertise and knowledge. Every day we deliver careers and experiences that are both challenging and rewarding. We have fun at work and celebrate our achievements and milestones, big and small. We foster an...
-
Trade Counter
1 week ago
Seven Hills, Australia Reece Group Full timeTrade Counter - Seven Hills **About Reece Plumbing** We make connections. Plumbers are at the heart of Reece. Reece Plumbing is built on supporting the trade, providing quality products and useful services that supports the essential work that we do. **About the role** Work with trades and businesses as a retail sales assistant. Deliver customer service...
-
Assistant Store Manager
1 week ago
Gregory Hills, Australia Beacon Lighting Full time**Permanent full-time retail management role available at our BRAND NEW Gregory Hills store**: - ** Great work-life balance with every second weekend off**: - ** Comprehensive and ongoing training - no lighting experience needed!**: - ** Job security, profit share incentives, generous team member discounts and Birthday Leave!**: - ** Questions? Please...
-
Internal Sales
2 weeks ago
Seven Hills West, Australia Allan Hall HR Full timeBuilding and Construction industry - Immediate start - carer progression and mentorship - Be part of an Australian National business Fantastic opportunity for a Counter Sales team-player to join a small and supportive team in Seven Hills NSW. This is a unique opportunity for someone with superb customer service skills and a passion for sales, looking to...
-
Customer Service Representative
7 days ago
Para Hills West, South Australia Jaybro Full time $60,000 - $90,000 per yearAt Jaybro, we are a leading supplier of building materials for construction sites, road and civil construction, local government, and more. We are currently seeking a friendly, passionate and customer-focused individual to join the Trade Sales Team. As a member of our team, you will be responsible for ensuring our customers receive excellent service and...
-
Multiple Roles
1 day ago
Seven Hills, Australia Reece Group Full timeMultiple Roles - Delivery Drivers / Trade Counter (Blacktown and Seven Hills) **About Reece Plumbing** We make connections. Plumbers are at the heart of Reece. Reece Plumbing is built on supporting the trade, providing quality products and useful services that supports the essential work that we do. **About the role** Work with trades and businesses as a...
-
Sales Representative
1 week ago
Sunshine West, Australia Unicorn Infra PTY LTD Full time**Sales Representative - Cleaning, Packaging & Consumables** **Clean & Fresh Cleaning & Packaging Supplies (C&F)** **SUNSHINE WEST, VIC** **About Us** **Clean & Fresh Cleaning & Packaging Supplies (C&F)** **business based in Sunshine West. We proudly supply cleaning, food packaging, washroom, hospitality and consumable products to trade customers across...