Sales Support Consultant

3 days ago

Bendigo, Australia Insurance Australia Group Full time

**The Role**
As a Sales Support Consultant, you will strive to provide an exceptional standard of service and support to Area Managers, Account Managers & Authorised Representatives, to maximise sales performance and help achieve their sales and service objectives in Regional and Metropolitan areas.

This position is a 12-month fixed term contract based in Bendigo, VIC.

**Key responsibilities**
- Responding to queries from WFI Area Managers, Account Mangers & Authorised Representatives relating to client accounts, amendments, adjustments, and modifications to insurances policies
- Supporting Area Manager, Account Manager & Authorised Representatives by completing required policy lifecycle actions such as quotations, new business uploads, renewals, endorsements, referrals & retention calls
- Maintain control of outstanding debtors to ensure debts are managed in line with KPIs
- Develop and maintain strong client and Agent relationships

**Skills & Experience**
- A genuine passion for providing excellent customer service
- Experience or equivalent client service or customer service
- Understanding of general insurance (desirable, not essential)
- Excellent telephone etiquette skills
- Outstanding communication and interpersonal skills (both written and verbal)

**About Us**
At IAG, we live and work by our purpose to make your world a safer place. We are motivated by a unique culture that celebrates honesty, creativity, empathy, equity and collaboration. We call it the IAG way, and it means we all share a ‘ready for anything’ mindset that sets the tone for positive actions and positive outcomes. We put heart into everything we do which guides us to create amazing things for our customers, our people and our communities.
As the largest general insurance group in Australia and New Zealand, we own some of the region’s most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC and WFI. We are ready for anything.

**Ready for anything? Let’s talk.**

IAG rewards and recognises its people with generous benefits, career development opportunities and real work-life balance. Employees also enjoy 13% superannuation, up to 50% insurance discounts, flexible work and leave options, generous parental leave and return to work programs, various corporate partner discounts and a people-focused culture that celebrates achievements big and small.

IAG has committed to the reconciliation movement in Australia for First Nations people and focus on providing a safe and supportive work environment for all our employees. More information on our Reconciliation Action Plan can be found on our company website.

IAG Culture story

  • Sales Support Consultant

    3 days ago

    Bendigo, Australia IAG New Zealand Full time

    **The Role** As a Sales Support Consultant, you will strive to provide an exceptional standard of service and support to Area Managers, Account Managers & Authorised Representatives, to maximise sales performance and help achieve their sales and service objectives in Regional and Metropolitan areas. This position is a 12-month fixed term contract based in...

  • Sales Consultant

    7 days ago

    Bendigo, Victoria, Australia Nick Scali Full time $60,000 - $80,000 per year

    Company Description As market leaders and experts in luxury furniture design, we take pride in our commitment to quality and innovation. For over 60 years, Nick Scali has been a nationally recognized household name in the Australian furniture industry. Following our acquisition of Plush Sofas in late 2021, we now operate over 110 showrooms across...

  • Sales & Service Consultant

    2 weeks ago

    Bendigo, Victoria, Australia IAG AUS Full time $60,000 - $100,000 per year

    Make a difference as a Sales & Service Consultant.  WFI is insurance you can have a career with. Part of Insurance Australia Group (known as IAG) we're one of Australia's leading rural, business insurers, who still believe in friendly, personal service.  Your Role We're looking for a Sales & Service Consultant to join our community-minded WFI team in...

  • Sales & Service Consultant

    3 days ago

    Bendigo, Victoria, Australia IAG AUS Full time $60,000 - $80,000 per year

    Make a difference as a Sales & Service Consultant. WFI is insurance you can have a career with. Part of Insurance Australia Group (known as IAG) we're one of Australia's leading rural, business insurers, who still believe in friendly, personal service.  Your Role We're looking for a Sales & Service Consultant to join our community-minded WFI team in Dja...

  • Sales & Service Consultant

    3 days ago

    Bendigo, Victoria, Australia IAG Full time $60,000 - $90,000 per year

    Make a difference as aSales & Service Consultant.WFIis insurance you can have a career with. Part of Insurance Australia Group (known as IAG) we're one of Australia's leading rural, business insurers, who still believe in friendly, personal service.Your RoleWe're looking for aSales & Service Consultantto join our community-minded WFI team in Dja Dja Wurrung...

  • Customer Support Manager

    1 day ago

    Bendigo, Victoria, Australia Hays | Office Support Full time $80,000 - $120,000 per year

    Join a local Bendigo Manufacturer as the newly created Administration ManagerAre you a dynamic leader with a passion for customer excellence and operational efficiency? An exciting opportunity has become available for a Customer Service Manager to join a thriving organisation in Bendigo. This role offers the chance to lead a high-performing team, drive...

  • Sales Associate

    3 days ago

    Bendigo, Australia Cavalier Homes Bendigo Full time

    **The Opportunity** Due to increased enquiries and business growth we are currently looking for a casual Sales Associates to cover weekday and weekend shifts to assist our Sales Consultants with the day to day operation of our display homes and providing outstanding customer service to our display home visitors and clients. Reporting directly to Sales...

  • (Urgent) Telstra Retail: Part Time Customer Service

    4 weeks ago

    Bendigo, Australia Telstra Corporation Full time

    Telstra Retail: Part Time Customer Service & Sales Consultant BENDIGO MP page is loaded## Telstra Retail: Part Time Customer Service & Sales Consultant BENDIGO MPlocations: Telstra Store Bendigo MPtime type: Part timeposted on: Posted Todaytime left to apply: End Date: November 9, 2025 (29 days left to apply)job requisition id: JR-10158196## Employment...

  • Telstra Retail: Part Time Customer Service

    1 week ago

    Bendigo, Australia Telstra Full time

    **Employment Type**:Permanent **Closing Date**:20 Feb 2025 11:59pm **Job Title**:Telstra Retail: Part Time Customer Service & Sales Consultant BENDIGO LANSELL PLAZA **Job Summary** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional...

  • Retail Consultant, Bendigo

    1 day ago

    Bendigo, Victoria, Australia Optus Full time $60,000 - $80,000 per year

    Retail Consultant, BendigoDate: 14 Oct 2025Location: Bendigo, AustraliaCompany: Singtel GroupOptus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.We're on the lookout for an experienced Casual Retail Sales Consultant to join our team in Bendigo...