Optical Assistant

2 weeks ago

Toowoomba East, Australia ProVision Full time

Somerville & Merrin Optometrists is an independent optometry practice, established in 1999 with two locations in Toowoomba.

We have built a reputation for providing high quality eye care for our patients.

We are a full scope Optometry Practice who specialize in Behavioural Optometry, Orthokeratology Contact Lenses, Dry Eye Treatments and Ocular Disease Management, and Neuro-visual Medicine.

We are currently offering an exciting opportunity to join our team in the role of receptionist / Optical Assistant in a part-time or casual position up to 15 hours per week with the option of more hours during holidays and annual leave for team members.

**ABOUT THE ROLE**

This is a part time/casual position suitable for someone who is motivated and has a passion for helping others and is dedicated to providing top quality customer service.
- Provide frame styling and lens advice to our patients
- Enjoy a diverse role with direct customer contact
- General practice activities including bookings, administration duties, frame adjustments and repairs
- Available to work Saturdays

**Interested? Does this sound like you? Keep reading to see if this opportunity may suit you**

**BENEFITS**
- Being supported by a dynamic team who are passionate about what they do and a company who cares about its team members and customers.

**Skills you've learnt and attributes you naturally have**:

- Willingness to learn and to improve your current skill set
- Great customer service skills including greeting and assisting patients
- Excellent communication skills, both written and verbal
- Selling skills, the ability to spot customer needs and upselling
- Attention to detail
- Ability to work as part of a team and also independently
- Highly organised
- A warm and empathetic manner - this can go a long way in terms of making patients feel comfortable, optimistic and valued
- Problem solving skills

A background in optical/medical or retail/fashion would be an advantage but is not essential. What is important for this role is a passion for helping others, confidence in working with all age groups and good communication skills to work with our team.

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