Assistant Backpackers Manager

2 weeks ago

Melbourne, Australia The Mahony Group Full time

The Mahony Group is looking for assistant Manager’s who are passionate about the adventure tourism industry to fill management roles at its backpacker properties located in Melbourne, Brisbane and Cairns.

You will have an exciting opportunity to work in the ever-expanding Mahony group and work in connection with our other property managers while you build your own dynamic team.

**Your role will include the following responsibilities**:
Operations Running the day-to-day operations of the hostel abstinence of the General Manager including:Implementing standards and procedures deal with issues as they arise dealing with suppliers/ordering dealing with contractors eg: Trades, maintenance Organize housekeeping to ensure cleaning is up to a high standard oversee reservation inquiries, check in and check outs, payments Financial Ensure there is correct Financial reporting to the owner and General Manager Checking of bills and communicating them with Head office budget costs accordingly revenue Management: Look to reach goals and targets alongside the General Manager Staff Hire and onboard new staff roster receptionists and Housekeepers.

Be a leader and train receptionists and housekeepers in all aspects of their jobs. Limit staff turnover by creating a good working environment for employees.

Ensure a high level of customer satisfaction, monitor and respond to guest review’s deal with difficult customers as they arise, marketing manage the properties social media accounts to ensure interaction and development of brand work with other hostel managers to market and connect guests to other properties experience/Skills required applicant must have1+ years of manager or assistant manager experience 4+ years experience in hospitality industry preferably in accommodation, must have worked with and have strong knowledge of a property management systems Strong ability to multi task strong communication skills,the ability to work in a team or alone good understanding of processes and efficiency financial reporting, experience benefits onsite residence if needed *Discounts at Mahony Group hotels competitive Salary KPI bonuses Training and up skilling

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00 - $70,000.00 per year

**Benefits**:

- Employee discount
- Visa sponsorship

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay
- Penalty rates
- Performance bonus

**Experience**:

- Hospitality: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

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