Retail Store Manager | Smiggle | Eastland

4 weeks ago

City of Melbourne, Australia Smiggle Full time

Retail Store Manager | Smiggle | Eastland

Job no: 806063
Work type: Full time
Location: Melbourne - East
Categories: Retail - Management, Retail - Store

Combine a smile with a giggle and you’ve got Smiggle We’re looking for a fun-loving, enthusiastic Store Manager to join our team at Eastland. You’ll be the leader of the pack, creating a colourful and energetic store environment that delights kids, parents, and everyone in-between. With your passion for fun products and your love for inspiring teams, you’ll be driving sales, coaching your team, and spreading the Smiggle joy every day.

This Full-time role requires availability over weekends, late-night trading hours, and public holidays.

What We Offer

- Competitive hourly rate with penalty rates for evenings, weekends, and public holiday shifts.
- Performance-based monthly and seasonal bonuses.
- 50% discount on Smiggle products.
- Structured 3-month training plan with Buddy Manager support.
- Employee Assistance Program for wellbeing and mental health support.
- Comprehensive training with leadership and recruitment workshops.
- Attend new season and brand conferences.

A Day in the Life

- Lead your team to smash sales targets and KPIs, all while keeping the vibe fun, colourful and customer-first
- Train, develop and inspire your team to bring their best selves (and best smiles) to work every day.
- Keep the store looking fabulous by actioning visual merchandising directives and rolling out exciting promotions
- Tackle stock management like a pro—Smiggle’s got lots of tiny treasures, so managing stock and minimising loss is key to maximising sales
- Create a safe, happy and welcoming environment where customers and team members feel like they’ve just stepped into a Smiggle wonderland.
- Create rosters that keep the store running smoothly and ensure the team is always supported during those peak trading times

What You’ll Bring

- Experience in leading and coaching a team with a positive, can-do attitude.
- Previous retail leadership experience.
- Passion for delivering an unforgettable customer experience.
- Proven track record of achieving sales and KPIs while managing stock and wage budgets.
- Visual merchandising experience is a big plus

About Smiggle

Smiggle is the go-to store for school, birthday presents and leisure products that are colourful, fun and totally unique From backpacks and drink bottles to keyrings and stationery, we’re all about making every day a little brighter. Since our founding in 2003, Smiggle has grown globally, with stores in the UK, Ireland, Singapore, Malaysia, New Zealand and more.

We’re an equal opportunities employer and welcome applications from all candidates. Our team members and customers have the right to a safe working and shopping environment. We do not tolerate verbal aggression, sexual harassment, or physical abuse.

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