Discharge Officer

1 week ago

St Leonards, Australia RSL LifeCare Full time

RSL LifeCare is a leading not-for-profit organisation that provides care and support services to veterans and aged care communities in Australia. We're proud to make a difference, and so can you

As our new Discharges Officer, you will be responsible for efficient and accurate final payment calculation of Discharged residents from both the Retirement Living and Residential Aged Care facilities we own and operate.
- The role requires the Officers to investigate payments made by the residents, interpret their contract, and calculate what the Discharged amount payable will be.
- Please note this position starts as a 12 month FTC however is very likely to go permanent for the right person._

Duties & Responsibilities:
- Create and update customer records in the finance system.-
- Ensuring all Discharges transactions are processed in an accurate and timely manner in line with relevant policies, procedures, and delegations of authority.-
- Manages customer relations for all allocated customers, including resolving customer enquiries and producing final statements.-
- Ensure confidential information is protected, given the privileged access that will often be given to holders of this position.- What you need to have to succeed:
- 2+ Years of experience in calculating and reconciling complex customer accounts and property settlement or Accounts Payable.-
- Proven experience with commercial accounting software and the ability to read and interpret legal contracts-
- Excellent written and verbal communication and relationship management skills- We can offer you:
- Competitive remuneration and eligible for $15,900 not-for-profit salary packaging, plus $2600 meal entertainment card annually.-
- An organisation that will support you in your personal and professional development.-
- The opportunity to work with a team that is genuinely passionate, supportive, and collaborative with each other, our people and our residents.-
- Career development and progression opportunities across all areas of RSL LifeCare.-
- Reward, recognition, and flexible working arrangements.- Our commitment to diversity:_

Location

St Leonards

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