Current jobs related to Customer Experience Expert - Cranbourne - O'Brien Glass Industries Limited

  • Customer Experience Expert

    6 days ago

    Cranbourne, Australia O'Brien Glass Industries Limited Full time

    Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers. Our Cranbourne Branch are looking for an experienced Customer Service Expert with Administraion experience to start ASAP and be able to hit the ground running! - Monday - Friday 8.00am - 4.00pm - May be required to work some Saturdays - $28.65ph **About...

  • Customer Experience Manager

    1 week ago

    Cranbourne, Australia O'Brien Glass Industries Limited Full time

    Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.Our Customer Service and Administration...

  • Customer Experience Leader

    6 days ago

    Cranbourne, Australia O'Brien Glass Industries Limited Full time

    Are you wanting to work for an organisation that values their people, invests in communities, is passionate about diversity and inclusion, and has a commitment to our environment? If this resonates, then we have an opportunity for you. **The Role** Our Cranbourne AutoGlass Service Center is seeking a highly-motivated, enthusiastic and passionate Customer...

  • Customer Experience Officer

    17 hours ago

    Cranbourne, Victoria, Australia The Lost Dogs Home Full time

    Multiple Positions Available:Permanent, Part-time, 29.5 hours per fortnightMaximum-term, Part-time, 60 hours per fortnight (immediate start - 18 May 2026)CasualAbout UsAt The Lost Dogs' Home, we are a foundation in Victoria's animal welfare landscape, celebrated for our compassionate care of around 18,000 lost and abandoned dogs and cats every year. Beyond...

  • Sales Representative

    2 weeks ago

    Cranbourne, Australia The Natural Experience Full time

    Rapidly growing family-owned business, The Natural Experience, has the need for a part-time/casual sales representative who is able to give to our customers a relaxing and meaningful experience: - Do you have a passion for overall wellbeing and natural handmade products? - Have you heard or do you know about the benefits of Neuroplasticity? - Are you...

  • Casual Customer Service and Sales Assistant

    5 days ago

    Cranbourne, Australia Beacon Lighting Full time

    **If you are passionate about sales and building strong customer rapport, we want you!** - ** Casual customer service and sales role available at our Cranbourne store**: - ** Comprehensive and ongoing training - no lighting experience needed!**: - ** Generous team member discounts, a fun team culture**and** performance based profit share...

  • Casual Customer Service and Sales Assistant

    5 days ago

    Cranbourne, Australia Beacon Lighting Full time

    **If you are passionate about sales and building strong customer rapport, we want you!** - ** Casual customer service and sales role available at our Cranbourne store**: - ** Comprehensive and ongoing training - no lighting experience needed!**: - ** Generous team member discounts, a fun team culture **and** performance based profit share...

  • Customer Service Specialist

    7 days ago

    Cranbourne, Australia Baby Bunting Full time

    Kickstart a new career, with full training and certifications provided - Paid parental Leave, store discounts, and more! - Fulfilling role -ensuring precious little passengers are safe whilst they travel **Join the Baby Bunting Team - Let’s Keep Little Ones Safe & Sound!** At Baby Bunting, we’re all about ensuring the safety of the tiniest members of...

  • Part Time Customer Service

    6 days ago

    Cranbourne, Victoria, Australia Telstra Business Technology Centre Perth South Full time

    Employment TypePermanentClosing Date3 Feb :59pmJob TitlePart Time Customer Service & Sales Consultant CRANBOURNEJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach...

  • Casual Sales Assistant

    1 day ago

    Cranbourne, Australia Beacon Lighting Full time

    **Casual role available at our Cranbourne store where every day is different**: - ** No lighting experience needed! We provide comprehensive and ongoing training**: - ** With our generous team discounts, you will love updating the spaces in your own home!** What is it to **Be a Beacon?** Be a **shining example**. Do everything to the best of your ability...

Customer Experience Expert

3 weeks ago

Cranbourne, Australia O'Brien Glass Industries Limited Full time

Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers.

Our Cranbourne Branch are looking for an experienced Customer Service Expert with Administraion experience to start ASAP and be able to hit the ground running
- Monday - Friday 8.00am - 4.00pm
- May be required to work some Saturdays
- Technical / Mechanical apptitude highly regarded

**About the Role**:

- Face to Face customer service
- Greeting customers and visitors at reception with a positive, helpful attitude.
- Ensuring our customers have the best experience within the Branch
- Provide support to the manager and the running of daily operations
- Effectively keeping customers updated on delivery lead times
- Explore customer needs and educate on our full scope of services
- Source suitable resolutions to customer concerns and follow up customer queries

**About You**:

- Be a passionate customer service expert, with previous retail and/or customer service experience
- Experience delivering a high level of customer service both face to face and over the telephone.
- Professional communication and presentation skills
- Excellent - Clear verbal and written communication skills
- Must have a current drivers licence
- Ability to resolve issues and create solutions for customers
- Support the Branch manager with administrative tasks
- Ability to work in fast paced workplace
- Excellent time management and prioritisation skills
- Intermediate to Advanced Microsoft Office skills

**Benefits**:

- Supportive and collaborative team environment
- Growth and development opportunities
- Competitive salary
- Reward and Recognition program

As part of Belron®, the world's leading glass specialists operating in 35 countries, O'Brien® put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.

O’Brien® is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria, but feel like you could make a difference at O’Brien, get in touch.