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Supply Chain Customer Support Specialist

3 weeks ago

Amberley, Australia Boeing RIV Site Full time

**About us**

Boeing Defence Australia is shaping the future of aerospace and delivering some of the nation's most important programs for the Australian Defence Force.

Joining us is a chance to make your mark, working with a diverse team that is united in pushing the boundaries of imagination and excellence.

We currently employ more than 2,500 people across 14 sites in Australia and three international locations and have a range of opportunities available as we plan for future growth.

**The opportunity**

We are seeking a Supply Chain Customer Support Specialist to join the cutting-edge Autonomous Air Vehicle Team to provide operational supply chain planning and warehouse operations support. This position plays an essential role in carrying out operational supply chain support to the flight test and sustainment team. This position is primarily based at RAAF Base Amberley however it will be required to travel periodically to the remote operations range.

**Core Responsibilities**:

- Assists in analyzing post-production supply chain data to define reorder points and quantities:

- enters, tracks, monitors, and coordinates customer material and delivery requirements and customer orders.
- Processes material returned from customers.
- Assists in analyzing supplier and/or customer data regarding products or services, including repair capabilities, capacity and performance.
- Processes documentation associated with repair items and warranty claims.

**Experience/Qualifications**:

- A sound understanding of Supply Chain methodology and processes
- Previous experience in Integrated Logistics Fundamentals
- Demonstrated experience of Aeronautical product requirements
- Ability to identify, establish and promote supply process improvements
- Demonstrates strong communication skills, both written and verbal, enabling open and effective communication among stakeholders
- Competent in the use of PC, MS Windows and MS Office suite
- Defence Industry experience will be highly regarded
- Applicants must be Australian Citizens to meet NV1 security clearance requirements.
- Ability to work successfully in a team environment.

**Culture**

We are committed to building a diverse and inclusive workplace. Female applicants, people of Aboriginal or Torres Strait Island descent and ex-defence personnel are encouraged to apply.**

**Benefits**
- Flexible working options
- Study assistance
- Salary packaging
- Employee Incentive Program
- Global opportunities