Business Administration Traineeship

1 week ago

Westbourne Park, Australia Maxima Full time

**About Maxima**:
Maxima is a leading Group Training Organisation - we manage recruitment, placement and ongoing support of trainees and apprentices on behalf of our host employers. We aim to help you kick-start your career into the job or industry of your choice, boost your employment credentials and equip you with the skills and knowledge to be able to succeed in the future.

**Your Host Employer**:
Our Host Employer is a long-standing, tight-knit insurance broker geared with highly qualified professionals. They are experienced in providing timely, quality advice across a broad range of areas including business, personal, and home insurance.

**Benefits**:

- Earn while you learn with no study debt
- Supported by a dedicated Maxima Consultant
- Receive a nationally recognised qualification
- All training including insurance accreditation provided
- Gateway into a secure career

**The Role**:
Maxima, and our Host Employer, are seeking a motivated individual to undertake an entry-level Business Administration Traineeship.

Throughout this 18-month traineeship you will receive on-the-job training and support by working alongside experienced supervisors and also study online towards a nationally recognised **Certificate III in Business**. You will be provided with the skills and knowledge to kickstart your career within insurance broking and continue growing with the company.

**Duties Include**:

- Answer incoming calls
- Respond to internal and external enquiries
- Generate and follow up quotes
- Prepare client correspondence
- Provide updates on client status reports
- Assist with customer complaints, escalating where required
- Additional administrative duties including board room preparation and stationery maintenance

**About You**:

- Passion for creating a positive customer experience
- Proficient communication skills, both verbal and written
- High attention to detail
- Effective time management skills

**Role Requirements**:

- Previous customer service experience
- National Police Clearance (or willing to obtain)
- Strong computer knowledge including Microsoft Office

**How to Apply**:
Recent school leavers are encouraged to apply.

National Traineeship wages and conditions apply.

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