Allocator

3 days ago

Canberra, Australia Boral Full time

We have an exciting opportunity for an Allocator to join our Regional Concrete Team at our Mugga Site located in Symontston. This dynamic role offers you the chance to plan driver schedules in line with customer orders while gaining broad exposure to our concrete operations.

This role is perfect for a proactive problem solver who thrives in a fast-paced environment, has excellent attention to detail, and delivers exceptional customer service.

**What You’ll Be Doing**:

- Covering Mugga, Mitchell, and Hall plants, with a focus on Mugga and Mitchell.
- Manage concrete allocations and assist with Customer Service Administration tasks.
- Handle a high volume of phone calls (up to 50 per day during busy periods).
- Book orders and perform office admin tasks when quieter.
- Chase job completions and plan next day schedules.
- Use Command software to manage orders and follow up on large end-of-week orders.
- Schedule and roster our driver fleet.
- Communicate with customers to confirm orders and ensure timely delivery.

**What We’re Looking For**:

- Experience in scheduling or dispatch in real-time (preferred).
- Strong customer service focus with a solution-oriented mindset.
- Comfortable navigating multiple systems.
- Excellent problem-solving, prioritization, and adaptability skills.
- Ability to thrive in high-pressure, fast-changing environments.
- Strong interpersonal and communication skills.

**Days and Hours of Work**:

- Monday - Friday: 6:00am - 2:00pm
- Saturday as required during busy periods

**About Boral Concrete**:
With over 200 operational sites across Australia, **Boral Concrete** plays a role in major residential and commercial projects including **Western Sydney International Airport, Crown Sydney, and NorthConnex**. Our people provide solutions to help customers and stakeholders **build a sustainable future**.

Our core values - **Safety, Teamwork, Ambition, Accountability, and Respect** - guide everything we do. We’re proud of our legacy as a **great Australian business** and continue to focus on building something great.

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