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Medical Receptionist

2 weeks ago

Victor Harbour, Australia Jones Radiology Full time

Realise your potential with a leading Medical Imaging Practice
- Permanent opportunities available
- Extensive patient-oriented training provided
- Competitive salary with a range of employee benefits

**About Us**

Jones Radiology is a doctor-owned and operated practice offering the highest quality diagnostic and interventional radiology services throughout South Australia and Alice Springs. Our highly motivated personnel are patient-focused, and we pride ourselves on our values-driven service. At Jones Radiology, we heavily invest in up-to-date equipment, and we are proudly at the forefront of medical imaging systems and technology. We also invest in our people, and our commitment to care for others extends to our highly supported clinical teams.

**About the Role**

Jones Radiology are seeking a people-focused and customer-centric individual to play a fundamental role in upholding Jones Radiology's brand promise and delivering an outstanding patient and referrer experience.

This is a full-time, permanent position based at our Fleurieu Peninsula Region region clinics across Victor Harbor and Goolwa. If successful, you will be working Monday to Friday, with rotating shifts between the core hours of 7.00am and 6.00pm. You will also be expected to contribute to a weekend roster approximately once a month and compensated accordingly.

Individuals in this role will be predominantly working in-clinic as a Medical Receptionist, with occasional Booking Consultant shifts across our Fleurieu Peninsula clinics between the core hours of 7am and 6.30pm. After the first 6 months, the successful applicant will also be expected to contribute to a weekend roster approximately once a month, and compensated accordingly.

At Jones, we invest in our people. Upon your commencement, we will provide you with extensive training to learn about Jones Radiology, medical imaging and how to deliver our exceptional patient experience.

**Your Role**
- Welcome patients with warmth and professionalism.
- Assist with patient billing and other in-clinic duties.
- Schedule medical imaging appointments with care and efficiency.
- Provide exceptional customer service and minimise patient effort.
- Cultivate strong relationships with patients, referrers, and colleagues.

**What We're Looking For**
- Strong customer service skills and a passion for helping others.
- Previous experience in customer service is preferred but not essential.
- Proficiency in computer systems and multitasking.
- Initiative, willingness to learn, and excellent communication skills.
- Ability to work both independently and collaboratively.
- Attention to detail and a positive attitude towards challenges.

**What We Offer**
- Competitive remuneration package with flexible work options.
- Generous parental leave provisions and phased return-to-work options.
- Opportunities for career advancement and ongoing professional development.
- Access to wellness programs, fitness facilities, and confidential counseling services.
- Vibrant work environments with individualized team cultures and social events.
- Practice-wide events including an Annual Dinner, Family Picnic, Staff Conference, and holiday celebrations.

**Next Steps**

Respectfully, no recruitment agencies.