Aps5 Program Support Officer

22 hours ago

Box Hill, Australia Chandler Macleod Full time

**APS5 Program Support Officer**

**About the Team**
The Younger People in Residential Aged Care (YPIRAC) team is part of the newly formed YPIRAC/Hospital Interface Branch. The YPIRAC team provides specialised support for people with disability who are living in, or at risk of permanently entering aged care facilities. The team play a key role in the implementation of the government's YPIRAC Strategy for participants aged under 65 years. The team works with health liaison officers (HLO), Agency Policy and Mainstream

Interface teams, and National Delivery. The Hospital Interface team provides an important link between state and territory hospital staff and the Agency. The team works with hospital staff to ensure participants who are medically ready for discharge have the right supports in place when returning to the community. The team works with planners, participants and hospital staff.

**About the Role**
The APS5 Program Support Officer is accountable under limited direction to undertake moderately complex work that delivers quality outcomes related to national and branch deliverables, creating quality outcomes guided by legislation, policies, procedures, standards, methodologies and precedents.

The position is a team membership position within the NDIA that may have delegated authority and responsibility to resolve issues and risks across a range of activities. It will provide the supervision of other team members within the team, setting of priorities, allocating work, collation and interpretation of data for operational information and reporting purposes to support informed decision making.
- Responsibilities may include but are not limited to:_
- Providing technical expertise across a range of programs or activities including systems and people performance, financial, staff lifecycle, knowledge and change management to contribute to business unit outcomes.
- Assisting with maintaining process and documentation relating to service delivery, ensuring alignment to legislation and policy, and utilising change and risk management principles to ensure impacts are communicated to relevant parties.
- Coordinating and analysing data and written information for the purposes of drafting high level internal and external communications including reports, advice, presentations and communications for Ministerial, Parliamentary and executive responses.
- Assisting with the collation and audits of workforce planning data, reporting on staff lifecycle and confirming against financial, systems and people performance data.

**Key skills required for role/s**:

- Strong verbal and written communication skills.
- Strong engagement with multiple stakeholders.
- Organisation and time management.
- Experience in the disability, health or aged care sectors.

**Desirable skills to have for the role/s**:

- Case management

**Information technology and Security**
- Working with Children Check
- Pre-Engagement Check - this is a mandatory pre-employment security screening process. All employees and contractors of NDIA must undertake a Pre-Engagement Check. This check is undertaken for any individual who will have non-public access to agency resources (information, buildings, systems, assets, staff and customers)
- Where possible, the NDIA will make reasonable adjustments to enable individuals with disabilities to perform the essential functions of the role.

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