Customer Service Consultant

2 weeks ago

St Leonards, Australia Talent Connect Australia Full time

Temporary - Permanent Opportunity
- Kickstart your corporate career
- St Leonards Location & Offers Remote working
- Are you fluent in Japanese & English?_
- Do you have a passion for providing exceptional customer service?_
- If so, we have an exciting opportunity for you_

**COMPANY**

Located in St Leonards area in Sydney, this globally recognised leader in the financial technology industry, empowering individuals and businesses to connect, transact, and thrive in the digital economy. You will be part of a dynamic and innovative organisation that values diversity, collaboration, and excellence.

**BENEFITS**:

- Offering Hybrid working arrangement
- Reputable and globally recognised company
- Comprehensive training and development programs to enhance your skills
- A supportive and inclusive work environment that values diversity
- Opportunities for career growth and advancement
- Immediate Start Temporary role.
- Potential to covert to Permanent
- Hourly pay rate from $34.81 - $48.74 + super (Depending on shifts worked)

**ROLE**

This is a varied role where you will be liaising with international clientele providing exceptional customer service. You will be handling high volume of inbound enquiries regarding orders, product inquiries and problem solving.

You will be communicating with customers in Japanese and English at a business level.

You will have the opportunity to be trained across all areas of their customer service fields - this is an incredible chance to gain skills beyond basic customer service, offering long term opportunities and pathways.

The office is open 24/7 and you will be on a rotating roster working 37.5 hours per week with option to work from home.

This role is shift based with award and penalty rates in place according to hours worked

Free parking is available and public transport is a 5-minute walk from their modern, clean and safe offices.

**REQUIREMENTS**
- **Proficient in all 3 languages - Keigo Japanese and English**:

- **Available to work on a 24/7 rotating roster, including night shifts.**:

- **Available to commence immediately or **with 1 weeks’ notice.**:

- Phone based experience in preferred but not essential
- Excellent verbal communication skills
- Can work well under pressure and achieve set targets
- Enjoy working as part of a team
- Strong relationship building skills

  • Customer Service Consultant

    2 weeks ago

    St Leonards, Australia 1001 Optical Full time

    1001 Optical is seeking a customer-centric professional to join our dynamic team at our head office at St Leonards. If you have a passion for delivering exceptional customer experiences and a flair for luxury eyewear and fashion this is the position for you. The Customer Service Consultant ensures that our customer’s expectations are exceeded by providing...

  • Consultant, Advisors

    4 days ago

    St Leonards, Australia Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Consultant, Advisors

    11 hours ago

    St Leonards, Australia Mastercard Full time

    **Our Purpose** - Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation,...

  • Consultant, Advisors

    2 weeks ago

    St Leonards, Australia Mastercard Full time

    **Our Purpose** - Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation,...

  • Customer Experience Consultant

    4 days ago

    St Leonards, Australia FleetPartners Full time

    **ASX 300 listed financial services organisation**: - **Flexible & hybrid working arrangements**: - **Sydney location** **Do you want to**: - work in an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued? - understand the strategic direction of your organisation and how your...

  • Managing Consultant, Advisors

    4 days ago

    St Leonards, Australia Mastercard Full time

    **Our Purpose** - Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation,...

  • Managing Consultant, Advisors

    5 days ago

    St Leonards, Australia Mastercard Full time

    **Our Purpose** - Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation,...

  • Managing Consultant, Advisors

    11 hours ago

    St Leonards, Australia Mastercard Full time

    **Our Purpose** - Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation,...

  • Managing Consultant, Advisors

    11 hours ago

    St Leonards, Australia Mastercard Full time

    Our Purpose - Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build _a sustainable economy_ where everyone can prosper. We support a wide range of digital payments choices, making _transactions secure,_ simple, smart and accessible. Our technology and innovation,...

  • Associate Managing Consultant, Advisors

    2 weeks ago

    St Leonards, Australia Mastercard Full time

    Our Purpose - Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build _a sustainable economy_ where everyone can prosper. We support a wide range of digital payments choices, making _transactions secure,_ simple, smart and accessible. Our technology and innovation,...