Regional Manager Sa, Retirement Living

Tax-free benefit: Up to $18,549 of your income tax-free through salary packaging
- Purposeful work: Lead transformation across multiple retirement living communities, driving innovation, consistency, and operational excellence.
- Professional development: Benefit from opportunities for career growth and skill development
- Enjoy a permanent full-time opportunity with a competitive salary, flexible work arrangements, and the opportunity to make a meaningful impact in a purpose-led sector

**About Us**
Lutheran Homes Group (LHG) is a leading not-for-profit provider of home and community support, residential care and retirement living services for senior Australians. With over 1,300 dedicated employees and volunteers, we deliver personalised care across South Australia and regional Victoria, empowering older Australians to live with dignity and choice. Committed to quality care, innovation, and staff development, we are proud of our rich history and values, and we continually strive to grow while making a positive impact in the lives of those we support.

**About the Role**
We are seeking a dynamic and values-driven **Regional Manager - Retirement Living** to oversee and elevate the resident experience and operational performance across our Retirement Living Villages within the state. Reporting to the General Manager, Retirement Living, you will play an important role to deliver warm, responsive, and high-quality services that empower residents to live independently—with dignity, purpose, and connection. You’ll balance hands-on operational oversight with strategic thinking to ensure each village meets business goals, embraces a culture of continuous improvement, and consistently delivers exceptional service across all sites. As the critical link between the General Manager and village teams, you’ll lead change, resolve challenges, and champion innovation. Your leadership will be instrumental in fostering communities where older Australians feel truly at home, valued, and connected.

This is an opportunity to make a meaningful impact—combining commercial insight with care-centred leadership to create retirement living experiences that matter.

Key responsibilities will include but not limited to:

- Providing inspirational leadership to Village teams, driving high performance and consistency across communities
- Championing resident satisfaction through quality service delivery, WHS compliance, and operational excellence
- Attending resident committee meetings, represent organisational values, and foster open communication
- Guiding strategic planning, local sales initiatives, and occupancy growth
- Collaborating with stakeholders on capital projects, budget oversight, and continuous improvement
- Be the vital conduit between head office strategy and frontline delivery

**About You**
- A strong background in multi-site leadership within retirement living, aged care, health, hospitality, or community services
- Proven ability to manage operational budgets, drive performance, and foster a culture of care
- Excellent interpersonal skills and experience building trust with residents, teams, and external partners
- A proactive, solution-focused mindset with a passion for quality and continuous improvement
- Familiarity with retirement living legislation, compliance frameworks, and resident engagement principles

**Why Lutheran Homes Group?**
At our organisation, you’ll enjoy a **supportive team environment** with ample **opportunities for growth** as we continue to expand. We believe in fostering a professional yet fun culture where every team member is valued. If you're looking to make a meaningful impact while growing in your career, this role offers the perfect balance.

Applications close **10:00 pm Wednesday 13 August 2024.