General Manager

**About National 360**

National 360 provides high-quality Occupational Therapy, Physiotherapy, Speech Pathology, Behaviour Support and AHA services to clients of all ages and abilities within the NDIS, Aged-Care, and Insurance sectors. Continuing its exciting national expansion, the business aims to become the number one provider of allied health services in the country via the continued attraction, development and retention of high-quality leaders, therapists and support staff. We celebrate diversity and provide an inclusive workplace with people from all age groups, cultural backgrounds, interests, and experiences.

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About the Role*

The General Manager Clinical Services assumes responsibility for the operational and commercial management of National 360’s clinical deliverables. Working as part of the Senior Leadership Team, this newly created role provides significant opportunity to drive the strategic and commercial directions of the business and to also build trusted relationships with both internal and external stakeholders.

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In liaison with State Managers, develop operational Strategic Plans to meet the organisation’s goals and objectives
- Oversee & manage the commercial and operational deliverables of all clinical streams & geographical regions
- Inspire high performing, engaged, committed and competent teams to achieve business objectives
- Perform regular market analysis to ensure that National 360’s clinical service offerings are competitive and in-line with market demands
- Build meaningful relationships across all levels of the organisation, inclusive of regular intrastate and interstate travel
- Develop commercial partnerships within the community, health, and disability sectors, and represent National 360 at industry events and conferences
- Ensure organisational practices are compliant with relevant legislation, frameworks, and standard
- Strategically plan, implement, manage, review, and evaluate complex programs, projects, and initiatives with a focus on achieving commercial and clinical outcomes
- Assist with leading continuous improvement and change

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Why Work with Us?*

We are committed to providing our leaders with autonomy to create and execute their own vision, with a focus on continuous development, recognition of achievements, and career advancement opportunities. National 360 will provide you with:
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A highly competitive remuneration package, comprising of a generous base salary with bonus incentive
- The opportunity to work alongside highly engaged, collaborative, and competent Senior Leadership and Management Teams
- Flexible working arrangements, including adjusted working hours and the option to work from home
- Internal 1:1 collaboration and support from our Chief Executive Officer
- Participation in our 360 YOU and 360 Champions Programs, covering a wide range of events, activities, and benefits, including paid parental leave, company-sponsored holidays, purchased leave and more

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Selection Criteria*

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Tertiary qualifications in healthcare, business, or related discipline
- 10+ years’ experience in clinical and / or operational management within the healthcare industry
- Strong knowledge and understanding of the National Disability Insurance Scheme (NDIS)
- Strong commercial acumen, including proven experience delivering improved financial outcomes
- Experience leading and managing geographically dispersed hybrid working teams
- A passion for developing long-term, meaningful relationships with internal and external stakeholders
- Highly refined communication skills
- Strong mediation, negotiation, and conflict resolution skills
- Current driver’s licence and registered vehicle
- NDIS worker screening clearance and WWCC (or willingness to apply)
- We welcome all people to join our team, including people from Aboriginal and Torres Strait Islander communities, living with disability, all gender identities, LGBTQIA+, people of any socioeconomic status, of any age, race, national origin or ethnicity. We believe each person’s uniqueness makes us even better at the work we do._

Tertiary qualification in healthcare, business or relate discipline