Hotel Services Assistant Manager

6 days ago


Perth, Australia IHG Full time

**About us**
Travel is a journey. At Holiday Inn, we help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.

**Your day to day**
You will be leading and managing a highly engaged housekeeping team to ensure guest rooms and hotel spaces are cleaned to the highest standard in line with our IHG Clean Promise. Cleanliness is top of mind in the current climate of our industry, and your department plays a vital role in providing peace of mind to our guests.

You will manage the daily housekeeping operations of rostering, room allocations and inspections whilst driving manning and cost efficiencies. Your team will share your meticulous eye for detail in ensuring our spaces are perfect every time, and providing our guests with a memorable stay. Utilising workplace health and safety best practices, managing supplier relationships and liaising with other hotel departments is all part of your day to day.

In this role you will be instrumental in the recruitment and training of your diverse and engaged team members. The successful Hotel services Assistant Manager will be a hands-on leader, someone who isn’t afraid to roll up their sleeves and establish a strong sense of success within their team and the wider hotel team.

**What we need from you**
To be successful in this role, you will need:

- Previous experience in a hotel environment leading, developing and engaging a team whilst driving results and colleague engagement.
- Hands-on working style with strong organisational skills and the ability to work well in a fast-paced environment prioritising workload.
- Experience in workforce management with rostering in line with hotel activity and manning forecasts.
- Proficient in the use of Microsoft Office with Opera experience advantageous.
- Excellent written and verbal communication skills and ability to communicate professionally with internal and external stakeholders.
- Solid knowledge of risk management and health and safety best practices.
- Unlimited rights to work in Australia and the ability to work on a rotating roster including weekends and Public Holidays.

**What we offer**
Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including paid birthday leave, enhanced parental leave, flexible work options and proactive health days. Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further.

Job Reference: EMEAA36348



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