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Service Delivery Manager

2 weeks ago

Perth, Australia Wolfe Co Full time

Service Delivery Manager
- Team Lead
- ITIL

Service Delivery Manager with strong ITIL, Stakeholder Management, Contract Documentation Management, Service Level Reviews, and Risk Management experience within IT, is needed for a permanent role in Perth CBD/WFH.

**Up to $130k + super**

**Permanent**

**Perth CBD/WFH Split**
The client is a business built and developed in WA and has come to work with the largest firms based in WA and Australia with an excellent reputation to go with it. To help these relationships blossom they require a SDM or team lead with some experience in account management. The role will be across two accounts and initially have some staff reporting to it, but the longer-term goal is to move the role to pure SDM activity. ITIL Foundations certification as a minimum, ITIL v4 Specialist certification is desirable (though willingness to undertake that training, at the company’s cost, after commencing is essential). As this is a bit of a mixed role, they are happy to consider people who have a Team Leader background and want to move into Service Management.

**Essential Experience**
Team Lead or SDM Experience

ITIL Cert