Coronial Services Officer

3 days ago

Brisbane, Australia Queensland Government Full time

**Your key responsibilities
- Knowledge of, or ability to acquire knowledge of the relevant policies and processes governed by the Coroners Act 2003.
- Ability to provide administrative support in a busy registry setting, including:

- receiving reports of death and creating a case file.
- opening and recording incoming correspondence.
- preparing standard correspondence, court forms and documents (including autopsy orders and coronial findings).
- preparing and maintaining files.
- maintaining office supplies and equipment.
- Organizing appointments and meetings; data entry and the use of a case management database; and using a range of office equipment.
- Ability to train and assist other team members.
- Ability to communicate with sensitivity, tact, discretion, and confidentiality, including the ability to communicate about difficult and highly emotive issues.
- Ability to build and maintain positive relationships with team members and contribute to the accomplishment of team goals.
- Ability to follow instructions, manage own time and meet deadlines.
- Ability to provide keyboard support for drafting documents with technical and medical language, including coronial findings.
- Provide general assistance to the Coronial Support Coordinator and the Coroners, as required.
- Ensure timely coding of information about Queensland coronial investigations into the National Coronial Information System (NCIS) and ensure that coding practices are accurate and efficient, and meet coding quotas and KPI's.
- Perform any additional duties, as required, or requested by the Coronial Support Coordinator.
- Support the implementation of policies, programs, projects, and initiatives to contribute to the achievement of the vision and objectives of department and CCQ.
- Actively contribute, as a member of the team, to the good governance of CCQ, support and contribute to a positive, supportive, inclusive, and trustful organization.
- The work of the Coroners Court of Queensland will expose employees to disturbing material including offending behaviors', criminal activity and other explicit, distressing, or offensive content. Employees will be required to engage with persons who have and may continue to experience distressing circumstances and/or are involved with the coronial system. Applicants should consider the above and their personal resilience and coping strategies to sustain working in confronting and challenging circumstances.

Applications to remain current for 12 months.
This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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