Sales & Marketing Manager

**Join the MISC. Parramatta Team as a Sales Manager**

Are you a dynamic and motivated individual with a passion for sales and a knack for building strong client relationships? Do you thrive in a fast-paced, vibrant environment? If so, we want you to join our team at MISC. Parramatta as our new Sales Manager

**About Us**:
MISC. Parramatta is a premier venue known for its exceptional events, stellar customer service, and vibrant community engagement. We pride ourselves on creating unforgettable experiences for our clients, from intimate gatherings to large-scale events. As we continue to grow, we are looking for a talented Sales Manager to drive our sales strategy and lead our sales team to new heights.

**Position Overview**:
As the Sales Manager at MISC. Parramatta, you will be at the forefront of our sales efforts, developing strategic plans, managing a talented sales team, and building lasting relationships with our clients. You will work closely with our General Manager and other department heads to ensure we meet our sales objectives and exceed customer expectations.

Key Responsibilities:
**Sales Strategy and Planning**:

- Conduct regular market analysis and competitor research to identify growth opportunities.
- Develop and implement comprehensive sales plans with clear targets and strategies.
- Prepare accurate sales forecasts and adjust strategies as needed to stay ahead of market changes.

**Team Management**:

- Recruit, train, and mentor a high-performing sales team.
- Conduct regular performance reviews and provide ongoing support to help team members achieve their goals.

**Client Relationship Management**:

- Build and maintain strong relationships with key clients, understanding their needs and providing tailored solutions.
- Ensure exceptional customer satisfaction through excellent service and prompt issue resolution.

**Sales Operations**:

- Monitor sales metrics and prepare detailed reports for senior management.
- Oversee the use of our CRM system (Tripleseat), ensuring accurate data and efficient sales processes.

**Event Sales and Coordination**:

- Manage inbound and outbound event sales communications.
- Work closely with the event planning team to ensure seamless execution of all events.

**Collaboration**:

- Collaborate with marketing, finance, and operations teams to support sales efforts and ensure smooth operations.

**Quarterly Venue Audit**:

- Conduct quarterly audits of competitor venues and report findings to senior management.

**Skills and Competencies**:

- Strong communication and interpersonal skills.
- Critical thinking and problem-solving abilities.
- Leadership and team management expertise.
- Excellent planning and organisational skills.
- Customer-focused mindset with a keen attention to detail.
- Professionalism and confident product knowledge.

**Key Performance Indicators (KPIs)**:

- Achieve monthly and quarterly sales targets.
- Maintain prompt client response times and high levels of customer engagement.
- Ensure successful event coordination and high client satisfaction rates.
- Foster team development through regular training and performance reviews.

**Bonus Structure**:

- Competitive annual bonus based on achieving set KPIs, with additional bonuses for exceeding targets.

**Why Join Us?**
- Be part of a dynamic and supportive team at one of Parramatta's premier venues.
- Opportunity for career growth and professional development.
- Engage in a vibrant work environment with a focus on excellence and innovation.

**Application Instructions**:
Please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for our team.

Pay: $75,000.00 - $90,000.00 per year

**Benefits**:

- Employee discount
- Employee mentoring program
- Professional development assistance
- Salary packaging

Schedule:

- 8 hour shift

Supplementary Pay:

- Commission
- Performance bonus

Work Authorisation:

- Australia (preferred)

Work Location: In person