Lending Specialist

2 days ago

Noble Park, Australia RACV Full time

**Noble Park, VIC**:

- **Full time permanent | Hybrid working**:

- **Competitive salary | Discounts on selected RACV products**

**Great things start here**

RACV’s Finance Company is a dynamic, fast paced and fun environment in which to work.

We have an exciting opportunity for a Lending Specialist to join our team to continue to provide a high level of service to our customers.

We offer a range of RACV benefits for our employees, such as:

- A competitive salary
- Hybrid working arrangement
- A supportive company culture
- Extensive and ongoing training
- Free Roadside Assistance
- Discount on RACV Insurance products & resort accommodation
- Career development & Volunteering opportunities

**About the Opportunity**

You will contribute to business growth by meeting individual KPIs, deliver exceptional customer service and uphold RACV’s integrity through prudent lending practices and attention to detail.

Your key responsibilities will be:

- Guide customers through the full lending journey, ensuring clear communication and responsible lending practices.
- Deliver timely, professional service and contribute to positive customer feedback.
- Identify customer needs and refer to relevant internal teams.
- Ensure accuracy, compliance and risk management across all lending activities.
- Own post-approval decisions, including rate adjustments and retention strategies.
- Meet individual settlement targets and support operational tasks.
- Collaborate with team members and stakeholders, contributing to a positive work culture.
- Report fraud or compliance breaches promptly and accurately.
- Perform additional duties as required, aligned with skills and experience.

**What you’ll need to be successful**:
**Essential**:

- Experience in customer service/call center/retail environment
- Strong interpersonal and relationship building skills
- HSC/VCE completed or 3 years’ experience in a Finance role

**Desirable**:

- Strong understanding of the lending process and risk assessment
- Knowledge of Call Centre competency
- Bachelor’s degree or TAFE certificate in Banking/Finance
- Knowledge of NCCP Act, Credit Act, Privacy Act, Trade Practices Act, AML/ CTF/ PEP and other applicable legislation

**The RACV difference**

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

**Application process**

Submit your CV via the link.
- Applicants will be required to provide evidence of their eligibility to work in Australia and consent to a criminal record check._
- Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the _Job Task Analysis -Corporate_ and whether any reasonable adjustments may be required._

  • Retention Specialist

    3 days ago

    Bedford Park, Australia Westpac Group Full time

    **How will I help?** You'll be working within a team of Retention Specialists to help retain customers who have chosen Westpac for their home lending needs. You will use your strong operating rhythms and practices to connect with customers and track retention performance to protect our home lending business. You will also lead with a customer first mindset...

  • Settlement Support Officer

    2 weeks ago

    Noble Park, Australia RACV Full time

    **Noble Park, VIC** **Full time permanent | Hybrid working** **Competitive salary | Discounts on selected RACV products** **Great things start here** RACV’s Finance Company is a dynamic, fast-paced, and fun environment in which to work. We have an exciting opportunity for a Compliance Officer to join our team to continue to provide a high level of...

  • Credit Verification Specialist

    1 week ago

    Macquarie Park, Australia Genpact Australia Full time

    Role: Hybrid Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for...

  • Mortgage Broker

    7 days ago

    Osborne Park, Australia house & home loans Full time

    **Full job description** **About The Role** You’ll be working as mortgage specialist at House and Home Loans, collaborating with our local team to deliver exceptional service to clients. Your responsibilities will include: **Sales and Client Advisory**: - Handle warm, fully-qualified leads passed directly to you. - Generate your own leads - Provide...

  • Product Specialist

    1 week ago

    Osbourne Park WA, Australia Johnson & Johnson Full time $80,000 - $120,000 per year

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across...

  • Product Specialist

    1 week ago

    Osbourne Park, Western Australia, Australia Johnson & Johnson Innovative Medicine Full time $90,000 - $120,000 per year

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to...

  • Recruitment Superintendent

    2 weeks ago

    Osborne Park, Australia Mineral Resources Full time

    Osborne Park, WA, Australia, 6017- Full TimeWith our exceptional growth, Mineral Resources (MinRes) is going from strength to strength. Why not bring your recruitment leadership, passion and energy to our team and join this amazing journey in a newly created role of **Recruitment Superintendent - Construction.** **The future** MinRes is on a journey, and...

  • Senior Business Analyst

    1 week ago

    Parramatta Park, Queensland, Australia SS&C Full time $120,000 - $140,000 per year

    As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.Job...

  • Senior Business Analyst

    2 weeks ago

    Parramatta Park, Queensland, Australia SS&C Technologies Full time $120,000 - $140,000 per year

    As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.Job...