Sales Representative/customer Service
3 days ago
_Are you after a _**full-time**_ _stable position in a strong and established company? Are you passionate about customer service and have a flair for sales? If you're seeking a _**full-time**_ _career opportunity with growth potential, we want to hear from you_
**About Us**:
Founded in 1993, PACK & SEND is recognised & awarded as providing the best courier service experience in Australia. We operate in the parcel, freight, and eCommerce logistics sector, with over 130 Retail Service Centres across Australia, New Zealand, and the UK.
**The Role**:
As a key member of our team, you will:
- **Assist Customers**: Provide expert advice and pricing for domestic and international shipments.
- **Sales Excellence**: Manage over-the-counter sales, handle telephone inquiries, and process online transactions.
- **Customer Relations**: Deliver outstanding service and build strong customer relationships.
- **Operational Tasks**: Accurately measure and weigh consignments, and delegate pickup and packing tasks to junior staff.
- **Logistics Coordination**: Track and trace shipments to ensure timely deliveries.
- **Administrative Support**: Complete essential administrative tasks to keep the Service Centre running smoothly.
- **Communication Management**: Coordinate communications within and outside the Service Centre.
**Exciting Sales Opportunities**:
- **Sales Experience Welcome**: If you have sales experience, we invite you to apply— it's a huge bonus for this role
- **Comprehensive Training & Support**: Enjoy full training and ongoing coaching to help you succeed in your sales career.
**Working Hours**:
- **Full-Time Position**: 45 hours per week.
- **Optional Overtime**: Additional 3 hours on Saturdays.
**What We Offer**:
- **Competitive Pay**: We value your skills and offer a competitive remuneration package.
- **Stable Employment**: A secure, full-time role in a supportive environment.
- **Professional Growth**: Opportunities for long-term growth within the organization.
- **Dynamic Team Environment**: Work with a fun, professional, and diverse team from around the globe.
- **Exclusive Opportunities**: Interstate travel for select conferences and events.
- **Impactful Work**: Be part of a rapidly growing company where your contributions make a real difference.
**What We’re Looking For**:
- **Educational Background**: Minimum of Certificate IV qualification. TAFE or University courses are a bonus.
- **Sales Skills**: Any sales experience is highly valued and can fast-track your career progression.
- **Customer Service Skills**:A minimum of 1 year** of Proven success in customer-facing roles with exceptional interpersonal skills.
- **Communication Skills**: Excellent verbal and written communication abilities.
- **Technical Proficiency**: Comfortable using point-of-sale systems and Microsoft Office.
- **Personality Traits**: Energetic, proactive, and able to solve problems efficiently.
- **Team Player**: Ability to work effectively in a fast-paced team environment.
**Ready to Join Us?**
If you're excited about this opportunity and believe you're the perfect fit, we'd love to hear from you
**Embark on an exciting journey with PACK & SEND — where every day brings new challenges and opportunities**
Pay: From $68,000.00 per year
Schedule:
- Monday to Friday
- Weekend availability
Supplementary Pay:
- Performance bonus
**Education**:
- Certificate I - IV (required)
Work Authorisation:
- Australia (required)
Work Location: In person
Expected Start Date: 30/01/2025
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