People & Culture Business Partner

Koala’s mission is: Better furniture experiences, designed with the World in mind. Combining customer-centric products, a world-class technology and fulfillment platform, incredible customer service and social good; we are changing the way people buy and enjoy furniture to create happier, healthier habitats.

This is an amazing opportunity to come in and champion Koala’s Progressive HR throughout the Australian Business. Being part of Koala P&C means you are a huge advocate for our People - hands on, end to end accountability of their experience will be a big part of the role. You will optimize and implement our entire Employee lifecycle, having a massive impact on the lives of our Koalas.

**Requirements**:

- Support in the development, implementation and evolution of Koala’s People Strategy.
- Contribute to key organisational development and change projects as appropriate.
- Lead the change management process for new business-wide P&C initiatives to ensure successful execution in line with desired project outcomes; help create a culture that is adaptive and agile.
- Coach line managers to improve the performance of their people, lifting their capability and empowering them to drive the performance of their teams in order to meet and exceed business objectives.
- Work with the Talent Acquisition team to facilitate effective workforce planning to identify the capacity and capability of the organisation to deliver its objectives.
- Hardcore HR-ing (when needed):

- Provide HR advice and interpretation of people policies and employment legislation that is practical, commercial, strategic and value-add to both the business overall and individually to management and teams.
- Manage and resolve complex employee relations issues and grievances. Conduct effective, timely and objective investigations.
- Contribute to policy development and implementation in relation to industrial and employee relations matters.
- Champion Koala’s Values by implementing solutions that promote the Koala way of working; constructively challenge decisions that aren’t in the best interests of the organisation or its people.

**Ideal background**
- Bachelor's degree or qualified in relevant HR or business discipline.
- 3+ years’ experience in an HR generalist or business partnering role
- Significant experience in industrial relations with a sound knowledge of industrial and employee relations; interest in growing in the learning and development space a bonus
- Passion for championing an exceptional employee experience
- Strategic thinker. Able to provide strategic advice, develop options, analyse risks, make good judgments, and loves solving problems
- Confidence to effectively and creatively challenge people, situations and current thinking.
- Creative, resourceful, and pragmatic with a positive ‘can do’ and solution-focused attitude.
- Team player. Willingness to work in other areas of HR to manage peaks in the team’s workload and cover for colleagues as required.
- Excellent negotiation and influencing skills
- Exceptional communication skills both written and verbal
- Our HR tech stack includes Google Suite, BambooHR, and Culture Amp - previous experience with those platforms is highly desirable

**Benefits**

**Treehouse Perks and Privileges**

Koala is only great when its employees are happy — and we’re one happy bunch

Flexible hybrid working - The freedom and autonomy to do your best work the way that works for you, including from anywhere on the globe

Take a break - Generous time off - volunteer, parental, Koala life leave and more to help keep your work-life balance, balanced.

Monthly barbies and stocked kitchen - With an emphasis on healthy, local and organic produce.

Pet-friendly - The Koala Treehouse is as pet-friendly as they get

Surprise & delight - The two-word combo at the core of everything we do. All Koalas can expect to enjoy free Koala products with ‘mates rates’ for your friends and fam.

Support & wellbeing - Our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support.

Accelerate your career - We’ve partnered with RMIT where all of our Koala’s receive a discount, unlimited access to LinkedIn Learning and Koala facilitated resources.

Community & connection - We believe that simply doing ‘no harm’ isn’t good enough So, how are we doing our part? BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding and so much more.

All in all, the Koala Kommunity is a great place to hang out and belong to

**Koalities we look for**

At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees We are ambitious. We are curious. We are selfless. We want you to challenge expectations, always look to make a difference and give us