Retail Campaign

2 weeks ago

Brisbane, Australia NAB Full time

Retail Campaign - Customer Advisor - QLD - Brisbane North
- Job number: 794254
- Primary position location: QLD- Brisbane North & Sunshine Coast
- Category: Banking & Financial Services
- Work type: Permanent Full time
- Work type: Permanent Part time
- Closing at: Feb 13 2025 at 23:55 AEST

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**Branch Customer Advisor - Part time and Full time position available.**

Your job is just one part of your life. When you bring your skills, ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities, grow your career all while still having time for what matters most to you.

**We are looking for Branch Customer Advisors in our Morayfield, Noosa, Northlakes and Caloundra branches.**
- We are empowered to make a positive difference in for customers and communities
- Everyone is given the opportunity to learn, grow and achieve
- You’ll be supported to manage your career, work and life

**The hours**

**All roles 5 days per week - Monday to Friday - 32+ hours per week - Part time and Full time positions available.**

**In this role, you will**
- Support our **Brisbane North and Sunshine Coast branches** by being the first point of contact for our customers.
- Work with your customers to identify the most suitable products and services that best matches their needs and ensuring they receive a seamless, consistent, and customised customer service experience every step of the way.
- Assist our customers with account opening, unsecured Lending and banking transactions
- Ensure all customer details are accurate and up to date
- Demonstrate our Smarter Banking options (self-service and digital) to customers to help make their banking simple, easy and secure
- Undertaking ongoing training and development to enhance your career development
- **Travel between branches will be required therefore a licence and your own car is essential.**

**What you’ll bring**:

- A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile.
- An ability to work collaboratively as a team and resilience, self-motivation and energy to create our signature customer experience.
- A keen eye for detail that ensures transactions are completed efficiently and accurately
- An appreciation for inclusion and the diversity of our customers

**A diverse and inclusive workplace works better for everyone**

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

**Join NAB

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