Logistics Coordinator

**Logistics Coordinator**

Since launching in 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the leading fashion, sports and lifestyle e-commerce destination in the region, our e-commerce platforms (Retail, Marketplace and Services) provide a seamless and inspiring end-to-end customer experience.

We are a diverse and dynamic community of over 1,000 people working towards our purpose "To bring on the future of shopping". THE ICONIC is people and planet positive, and we strive towards creating a positive impact in the world by driving genuine and meaningful change for the better of all communities involved.

Our Operations team is the heart of our business, busy connecting our products to our customers in the most efficient way. They are spread across our large Fulfilment Centre, HQ and Production Hub. Their expertise covers Inventory, Inbound, Outbound, Delivery Experience, Fulfilment Strategy, Project Management, FC Analytics, Marketplace Operations and Vendor Management.

**What you'll do**

The **Logistics Coordinator**role sits within the our Vendor Management Team which is the critical connector between Category Management and the Fulfilment Centre teams, and the go-to contacts for authoring contracts, managing vendor compliance, processing delivery bookings and ensuring international shipments are delivered in the most efficient way. This team exists to deliver world-class vendor onboarding and operational efficiencies.

**How You'll Succeed**
- Operational Support: Ensure the day-to-day execution of logistics operations, including booking shipments, tracking deliveries, and resolving issues in transit.
- Documentation and Compliance: Prepare and manage shipping documents such as bills of lading, customs declarations, and invoices to ensure regulatory compliance.
- Vendor Coordination: Liaise with freight forwarders, carriers, and other logistics providers to monitor shipment schedules and address delays or discrepancies.
- Data Entry and Systems Management: Accurately update and maintain logistics systems with shipment details, ensuring real-time visibility for all stakeholders.
- Issue Escalation: Identify and escalate logistics disruptions or issues promptly to ensure timely resolution and mínimal impact on operations.

**_What it takes_**
- 1 to 2 years experience in a similar role
- Excellent communication skills
- Effective time management, with the ability to handle multiple jobs at once
- Expertise in using logistics and supply chain management software to track shipments, manage documentation, and analyze data (Zendesk).

**Life at THE ICONIC**

From our ways of working to our growth mindset and sustainable approach, we each add unique value and have an incredible amount of fun doing it People are our greatest asset and our ICONITE experience is designed to empower you to do your best work.

Here's what to expect when you join THE ICONIC:

- **Flexible working**. We offer a hybrid and flexible working model so you can do your best work in a way that works for you
- **The learning collective**. Get your knowledge fix with our learning days & hackathons
- **Parents at THE ICONIC**. Access to our parental leave program and an extra day off for your kids' first day of school every year
- **Birthday leave**. Enjoy a paid day off for your birthday and an ICONIC voucher to treat yourself
- **Curate your style**. No matter what your style is, we have got you covered with our Amazing staff discount and our famous sample sales
- **Wellbeing**. Access to our discounted gym memberships and wellbeing programs
- **People first**. Access to our Employee Assistance Program for you and your family
- **Volunteer days**. Work as a Charity Partner with Thread Together for society and environmental change.
- **Refer a friend**. Enjoy a referral reward for successfully placing a referral