Receptionist

**Join Our Team & Help People Improve Their Hearing**

Expert Hearing Care is a market leader in the growing hearing health sector. We’re passionate about breaking the stigma around hearing loss and making hearing care accessible to all.

We’re looking for a professional, client-focused **Receptionist** to join our Forrestfield Clinic. This role is perfect for someone who thrives in a fast-paced environment, enjoys engaging with people every day, takes pride in their organisational skills and wants to make a difference in the lives of others.

**What You’ll Do**:

- Be the first point of contact for clients—greet, assist, and schedule appointments.
- Support the clinic Audiologist by coordinating bookings and following up with clients.
- Provide exceptional customer service, build rapport and maintain relationships with current and potential clients, to ensure a welcoming clinic environment.
- Contribute to strategies that increase client inquiries, increase clinic foot traffic, and enhance overall clinic success.

**What We’re Looking For**:

- **Proven experience in reception or customer service**, preferably in healthcare or allied health.
- **Excellent communication skills**, with a professional and approachable manner.
- **Ability to manage a busy clinic environment**, handling multiple tasks efficiently.
- **Confident using computer systems and booking software**, with strong attention to detail.
- **Proactive and organised**, with the ability to anticipate clinic needs and support the team effectively.

**What We Offer**:

- Competitive salary
- Achievable monthly bonuses
- Permanent full-time position working with a fun and tight-knit team
- Full training with ongoing support
- The chance to make a real impact on people’s lives every day.

If you’re ready to be part of a team that helps people **‘Live Life at Full Volume’**, we’d love to hear from you

**APPLY NOW**

Pay: $55,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday

Supplementary Pay:

- Bonus
- Monthly bonus
- Performance bonus

**Experience**:

- Medical receptionist: 1 year (preferred)
- Retail sales: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person