Retail Store Manager

3 days ago

Surfers Paradise, Australia Discount Party World Pty Ltd Full time

Discount Party World is a one stop party shop and has thousands of theme party items, tableware, birthday party decorations and variety of balloons. The company is growing rapidly and now we are having a new store at Surfers Paradise. We are looking for hiring a store manager for our Surfers Paradise store. The applicant must be able to handle multi tasks and work efficiently.

**The Role & Responsibilities**

Reporting to the Business owner, this position is responsible for assisting with the delivery of financial targets and company key performance indicators focusing on creating a warm and genuine customer service experience. This role will also assist with building a team that is empowered to exceed. As a store manager, you must work on the floor but not in the office.

You will also be responsible, however not limited to the following duties & responsibilities:

- Driving sales and profit ensuring the achievement of all KPI’s as set by the company
- Champion our core values on the shop floor in everything you do. Manage the team (Shop Floor & Back of House) to ensure that tasks are completed in an efficient and effective manner
- Providing leadership, training and developing team capability
- Maintain a focus on commercial acumen ensuring the team have an understanding of the performance of the store
- Problem solving and ability to provide solutions
- Roster management and payroll approval
- Drive a customer centric culture creating a warm and genuine customer service experience
- Adhere to all company behaviours, policies and procedures
- Work a full-time roster and must be able to work on Saturdays and some night shifts
- Knowledge of balloons and be able to do balloon arrangment ( training provided)
- Experience as an Manager or working in high sales turnover retail business with experienced merchanding skill
- Basic understanding of budgets, interpreting financial reports and generating efficient rosters
- Experience managing the performance, training and development of a small to medium team
- Skills associated with driving productivity with team members
- Ability to build strong relationships with all stakeholders
- Leadership, motivator, and aspirational attributes
- High level of written and verbal communication skills
- Strong problem solving and analytical skills
- Ability to manage competing priorities, tasks and overall expectations
- Manage placing orders with suppliers and maintain stocks level

**Why work for us?**
- Generous staff discount
- Competitive salary
- Excellent career progression involving regular training and on the job development
- A genuine, open and high performing culture
- Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships

If you think you are the right fit of this position, please send through your resume via indeed.

**Job Types**: Full-time, Permanent

**Salary**: $65,000.00 - $75,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift

Supplemental pay types:

- Penalty rates

Application Question(s):

- What are your expecting salary for this position?

**Experience**:

- Store management: 2 years (preferred)
- Balloon arrangement: 2 years (preferred)
- Visual Merchandising: 2 years (preferred)

Licence/Certification:

- Australian Driver Licence (required)

Work Location: In person

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