Disability Support Worker

**Our Values **Holistic Care SA stands on good ethics and standards to deliver support services to the participants based on the following core values:

- Integrity
- Empathy
- Dignity and Respect as a basic human right
- Recognising participant rights and abilities
- Recognising the whole person

With our values and standards, we aim to see our Participants feel valued and respected for not only the decisions they make but who they are as individuals.

**Missions and Goals **Our vision is to be the preferred choice of service provider for in-home Supported Independent Living, and community support services within the disability sector. We are committed to:

- Maintaining and improving the health, wellbeing and quality of life of disabled people living with a disability in the community.
- Provide the highest standard of quality trained support workers to meet the needs of our participants, and,
- Provide a person-centered approach where the whole person is supported enabling them and equipping them to live an independent lifestyle.

**Position Purpose **The purpose of this position description is to outline the roles and responsibilities as a disability support worker to assist our participants to complete tasks, build their capacity and engage them in with the community.

**Employment Criteria**

Disability support workers need to be committed to:

- Attending two-day induction training before commencement of shifts, consisting of;
Ø Corporate Induction

Ø WHS

Ø Incident Reporting Training

Ø Equal Opportunities

Ø Medication Management

Ø Continence Care

Ø Infection Control

Ø Waste Management

Ø Complaints Management

Ø Supported Independent Living Training

Ø Trauma Informed Supports

Ø Understanding Restrictive Practice
- The company’s mission, vision and values
- Respect and respond to Participants needs and preferences.
- Effectively communicate with Participants and the organisation office staff.
- Present in a well-groomed, clean, and appropriate manner.
- Understand and demonstrate safe work practices and adhere to company policies and procedures.
- Understand and demonstrate the importance of documentation and time management.
- Demonstrate reliability, punctuality, and trustworthiness.
- Must hold a current NDIS Worker Screening.

**KEY ACCOUNTABILITIES AND RESPONSIBILITIES**
- Provide personal care, such as showering, dressing or other duties, responding flexibly to participant preferences.
- Comply with the NDIS Code of Conduct to support participants in ways that are respectful and inclusive.
- Assist with community access including but not limited to assisting participants in shopping, social events, including attending medical and other appointments.
- Ability to work independently and within a team environment.
- Provide services to the participants as per the Participant’s support plan developed by Client Services Manager in conjunction with participant.
- Provide services to the participants as per the Participant’s Health Care Plan developed by a qualified Registered Nurse.
- Must comply with health care need training in line with the developed Health Care Plan.
- Must maintain Participant confidentiality at all times.
- Participate and attend to and comply with all NDIS training requirements.
- Ensure progress notes and other documentation are clearly documented and signed at each shift.
- Comply with Holistic Care SA policies and procedures.
- Must comply with the Work Health and Safety (WHS) Principles including safe manual handling procedures.

**ESSENTIAL MINIMUM REQUIREMENTS**
- Certificate III in Individual Support (Ageing or Disability) qualification
- Current NDIS Work Worker Check
- Current First Aid Certificate
- Current CPR Certificate
- NDIS Worker Orientation Module
- Current Manual Handling Certificate
- Mandated Notification Training and Working with Children’s (WWC) Check (if working with children)

**DESIRABLE REQUIREMENTS**
- Current Medication Administration
- Current Infection Control
- Current Continence Care Management

**STATEMENT OF KEY OUTCOMES AND ASSOCIATED ACTIVITIES**

The performance of the disability support worker will be appraised by the Client Services Manager and Client Services Officer. The key areas of evaluation will be:
**Participant focus**:
Meet the participant's needs in a timely and professional manner.
- Support the participant to achieve their goals.
- Report any concerns you may have noticed during the shifts.
- Actively engage and interact with the participants activities/daily living requirements.

**Communication and teamwork**

Effectively and actively listens and observes, conveying and receiving information and willingness to accept and take direction from participants and office staff.
- Flexibility with participant needs and requirements, with willingness to accept extra shifts often with short notice.
- Well written and verbal communication with the participants and office staff.
- Work harmoniously and respe