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Home Lending Executive

3 weeks ago

City of Bayside, Australia Commonwealth Bank Full time

**Home Lending Executive - Mobile**

**Do work that matters**

Our Home Lending Executives are renowned experts in lending and make our customer’s lives easier. Whether a customer is buying their first or second home, investing in a property, refinancing, building or renovating, you’re there to deliver the right solutions at the right time. You will manage the unique, and at times complex, needs of your customers.

**We are**:
You’ll be joining our Customer Service Lending Team. We’re always on the go, remotely working and, meeting our customers at a time and place that is convenient to them. Using industry-leading technology, our team provide customers with a seamless banking experience anywhere, anytime.

Customer Service Lending’s key objectives are to grow proprietary mortgage lending, delivering exceptional customer service outcomes and a differentiated service model.

We work collaboratively with teams across the bank to fulfil our purpose of building a brighter future for all and achieving the Groups goal of NPS +30.

**You are**:

- Looking for a relationship based exciting opportunity to build your own brand in the community. You’ll be required to travel frequently to meet your customers and put your solid understanding of our products, processes and policies to good use by proactively identifying your customers’ financial needs.
- You’ll have proof of your strong presence in the local community, be building a credible personal brand with your customer base and a strong and active referral partner network.
- The service you provide will be exceptional, giving you the confidence to ask for external referrals from your existing satisfied customers.

**Your development**:
As a Home Lending Executive at CommBank, your opportunities are endless. We’re investing in in our people to provide consistent and clear career pathways for our lenders, deliver more development opportunities and provide best in market training.

If you live the values and demonstrate our lending capabilities, we’ll help you find the next step that’s right for you and enable you to be your best to get there.

**We’re interested in hearing from people who have**:

- A minimum 3 years’ experience in residential lending
- A proven track record of delivering exceptional customer service and establishing and maintaining rewarding relationships
- Existing knowledge of Home Lending products and the current responsible lending legislation
- A strong ability to identify and anticipate customers’ financial needs
- The ability to see the big picture for customers and provide them with holistic solutions.
- Established networks and a passion for business development
- The capacity to flourish in a fast-paced lending environment.

High regard for attention to detail and pride themselves on high performance and the best outcomes for customers.

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Advertising End Date: 07/03/2025