Call Center Operator
2 weeks ago
Duties
Respond to incoming calls and inquiries in a timely and professional manner.
Provide accurate information regarding services and assist customers with their needs.
Utilize medical terminology to address client questions and concerns appropriately.
Maintain a high level of phone etiquette while ensuring customer satisfaction.
Perform data entry tasks accurately to update client records and information.
Analyze customer feedback to improve service delivery and resolve issues.
Collaborate with other departments to ensure seamless service for clients.
Assist in training new staff members on best practices in customer service.
**Requirements**:
Proven experience in customer service, preferably in a medical office setting.
Excellent verbal communication skills with the ability to convey information clearly.
Strong understanding of medical terminology is preferred but not mandatory.
Ability to analyze situations and provide effective solutions quickly.
Proficient in data entry with attention to detail.
Bilingual or multilingual abilities are a plus, especially in English and Spanish or other languages.
Strong phone etiquette and interpersonal skills are essential for this role.
Must be able to work flexible hours as needed.
Join our team and contribute to providing outstanding service that makes a difference in our clients' lives
Pay: $41.88 - $55.80 per hour
**Benefits**:
- Employee discount
- Salary packaging
- Work from home
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Monday to Friday
Supplementary Pay:
- Overtime pay
- Performance bonus
Work Authorisation:
- Australia (preferred)
Work Location: On the road
-
Call Center Manager
19 hours ago
Bond St, Sydney NSW , Australia Connected Medical Solutions Pty Full time $80,000 - $120,000 per yearCompany Description About UsMy Emergency Doctor is the leading Australian telemedicine service redefining emergency medical care. Established in 2016, we are Australia's first telemedicine service exclusively staffed by Emergency Physicians. Our vision is to transform emergency care today and tomorrow – and ensure Australians have access to an emergency...
-
Call Center Operator
13 hours ago
Sydney - Western Sydney Australia NSW Synergie Australia Full time $7,748 per yearWe think outside the box by redefining recruitment.Through long-term partnerships, we connect the right people (You) with the right opportunities to shape careers and drive change in Australia and beyond.Synergie Australia is seeking a Call Centre Operator for a leader in environmental solutions located in Chullora The important parts: Temp assignment –...
-
Sydney, Australia Amazon.com Full timeDESCRIPTION The Data Center Engineering Operations Trainee will be responsible for Data Center Engineering Operations within an Amazon Data Center including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting. This position is for a 6 month fixed term hire with a...
-
Sydney, Australia Amazon Corporate Services Pty Ltd Full timeInterest in maintenance of a Data Center or Critical space facility. - Facilities Management mindset. - Ability to prioritize in complex, fast-paced environment. - Physical Security protocol awareness - Computer literate, confident with Office Suite - This position also has a physical component requiring the ability to lift rack equipment; it may require...
-
Sydney, Australia Amazon Corporate Services Pty Ltd Full timeFacilities Management mindset. - Ability to prioritize in complex, fast-paced environment. - Physical Security protocol awareness - Computer literate, confident with Office Suite - This position also has a physical component requiring the ability to lift rack equipment; it may require working in cramped spaces or in elevated locations while adhering to...
-
Data Center Engineering Operations Trainee
2 weeks ago
Sydney, Australia Amazon Corporate Services Pty Ltd Full timeInterest in maintenance of a Data Center or Critical space facility. - Strong verbal and written communication skills. - Ability to prioritize in complex, fast-paced environment. - Computer literate, confident with Office Suite The Data Center Engineering Operations Trainee will be responsible for Data Center Engineering Operations within an Amazon Data...
-
Sydney, New South Wales, Australia Amazon Full time $120,000 - $150,000 per yearAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on....
-
Data Center Engineering Operations Trainee
5 days ago
Sydney, Australia Amazon Corporate Services Pty Ltd Full timeHigh school or equivalent diploma The Data Center Engineering Operations Trainee will be responsible for Data Center Engineering Operations within an Amazon Data Center including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting. This position is for a 6 month fixed...
-
Sydney, New South Wales, Australia Amazon Full time $80,000 - $120,000 per yearDESCRIPTIONAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation...
-
Sydney, Australia Amazon Corporate Services Pty Ltd Full time2+ years of computer hardware troubleshooting and repair experience - 1+ years of computer networking experience - High school or equivalent diploma AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data...
