Case Management Workers

Are you passionate about women's services?
- Do you have a strong knowledge of domestic & family violence?
- Are you someone who enjoys building relationships?

**_Are you passionate about women’s services? _**

**_Do you have a strong knowledge of domestic & family violence?_**

**_Are you someone who enjoys building relationships?_**

Then this job may be for you

**_Your new employer _**
Our client, Nepean-Blue Mountains Women’s Domestic Violence Court Advocacy Service (NBM WDVCAS) and North-West Sydney Women’s Domestic Violence Court Advocacy Service (NWS WDVCAS) provides women experiencing domestic and family violence with threat assessment and safety planning, case coordination, case management, information and Court Advocacy for clients in obtaining legal protection through an Apprehended Domestic Violence Order and provide liaison and secretariat support for Safety Action Meetings (SAMs). NBM WDVCAS covers the Nepean, Blue Mountains and Hawkesbury areas and the NWS WDVCAS covers the Blacktown and Mt Druitt areas.

Their service provider is Blacktown Women’s and Girls Health Centre (BWGHC), a feminist, non-for-profit charity meeting the needs of excellent health and wellbeing initiatives for women and girls and envisages a community in which women exercise equal rights, choose their own destiny and have a safe environment for themselves and their children. Other services BWGHC provide include counselling, information and referral, advocacy, capacity building and support services to clients.

**_About the Opportunity _**
These roles provide case management support to WDVCAS clients who:

- Have been assessed as having complex and serious needs which are impacting on their ability to keep safe and that therefore would benefit from intensive support
- Are not able to be referred to another case management service in the area
- Consent to being referred into case management

There are multiple roles being advertised. These roles are 35 hours per week in total. Salary is classified at level 5 in the NSW SCHADS Award (Pay Point to be determined based on experience). Initial training and induction will be conducted in either Blacktown or Penrith, but role will be based in Penrith. Some travel will be expected in the Western Sydney area including Nepean, Blue Mountains and Hawkesbury areas.

**_About you _**
You are an experienced case manager having worked with clients who have lived experience of domestic & family violence specifically. You will be a strong communicator and a passionate networker. A strong understanding of the WDVCAS program will be highly regarded.

**Selection Criteria**
- Relevant qualifications and/or experience in community services or social work
- Demonstrated experience in case management
- Demonstrated ability to engage effectively with clients in crisis and provide appropriate, trauma-informed support
- Ability to work independently and as part of a multifunctional team
- Understanding of domestic and family violence, its complexities and consequences
- Understanding of intersectionality between social issues and domestic and family violence, in particular the barriers that women may face when leaving violence
- Knowledge of the criminal justice response to domestic and family violence including Apprehended Domestic Violence Orders
- Ability to deliver services in accordance with the WDVCAP Service Agreement, WDVCAP Policy and Procedure Manual, WDVCAS Case Management Policy and other operational documents
- Ability to work with local communities and services to promote awareness of domestic and family violence and WDVCAS services
- Excellent communication skills, particularly in negotiation, advocacy and conflict resolution
- Knowledge of and an ability to work effectively with interpreter services
- Ability to meet with clients away from the WDVCAS office in accordance with safety assessments and processes
- Excellent organisational and administrative skills
- Current NSW Working with Children Check and Police criminal record check (or willingness to obtain)
- Being a woman is considered a genuine occupational qualification for these positions under s.31 of the Anti-Discrimination Act 1977 (NSW)._
- Please note, this workplace has committed to keeping their staff and vulnerable clients safe so have a mandatory COVID vaccination policy for all employees in place so the person in these roles would be required to be vaccinated against COVID-19._

**What you’ll get in return**
- Salary Packaging - increase your take home pay
- Opportunities for multi skilling and up-skilling
- High level of diversity in role
- Excellent working environment

**What to do now**
Recruitment of these roles is being managed by an external recruitment agency - Aster HR.

To apply, please send us your resume and a cover letter (either written or video) that tells us:

- What experience do you have in working with clients who have lived experience of domestic & family violence?
- How do you incorp