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Assistant Practice Manager

2 weeks ago

Brisbane, Australia Bupa Full time

Join our brand-new, state-of-the-art Bupa Dental practice in Greenslopes We’re building a stellar team and looking for a dedicated **Assistant Practice Manager** to commence November

At Bupa Dental Greenslopes, it’s more than a job—it’s a chance to make a real impact on our customers and community. Enjoy building a fantastic team, taking on career growth, and limitless opportunities

**We are conveniently located in Greenslopes**

**The Heart of the role**:

- Supporting the Practice Manager in coaching, leading & developing a high performing practice team in a positive environment for both staff and patients
- Assist with overall financial performance of the practice in line with the approved budget
- Contribute to and assist in facilitating regular team meetings
- Patient management; greeting and welcoming patients, answering all phone enquiries, making & confirming appointments; checking, processing & managing customer accounts
- General administration including processing payments using EFTPOS & HiCaps
- In the absence of the Practice Manager you will be required to step into the role of Acting Practice Manager
- Effectively manage the recruitment & selection for all practice staff

**What you'll bring**:

- Prior business and people management experience essential
- Proven track record of strong organisational skills, administrative and time management
- Exceptional communication, interpersonal, customer service skills and strong business acumen
- Understanding how to generate income and control costs
- Able to face into difficult conversations & deal promptly with issues when they arise
- Comfortable conversing with people from all walks of life, including dentists, patients, and your practice team
- Experienced in comprehending and managing the P&L for the practice
- Exceptional communication, interpersonal, customer service skills and strong business acumen

**Benefits of joining Bupa Dental Care**:

- Reward and recognition programs
- Well designed and fitted out practice with the latest equipment/technology for great patient care
- Networking opportunities across the business and with peers
- Access to benefits such as HI discount, optical discount, pet and travel insurance discounts, etc
- Set remuneration bands with regular performance discussions and remuneration reviews
- Paid parental leave and standard leave entitlements

Bupa is an equal opportunity employer. We are committed to ensuring equality in recruitment, development, retention, and promotion of staff and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait Islander heritage. For more information about a career in dental please visit