Data Centre Operations Technician

Australia
- Information Technology (IT)
- Group Functions

**Job Reference #**
- 263564BR

**City**
- Sydney

**Job Type**
- Full Time

**Your role**
- Do you want to underpin the reliability and integrity of our Data Center operation? Are you driven to ensure the operational stability and security of our critical technology systems?
- We’re looking for someone like that who can help us:

- maintain the stability and integrity of our key technology facilities
- continually challenge the status quo, helping to improve our service delivery
- work with our vendor partners to ensure data centre tasks are carried out accurately and completely
- remain compliant with our strict procedures, policies, and audit requirements

**Your team**
- You’ll be working in the Data Centre Operations team in the UBS Sydney Data Centres on an 8-hour shift basis. Our role is to work as part of a rotating early/late shift team fulfilling Data Centre Operations tasks, supporting the DC manager and working alongside infrastructure teams maintaining a stable environment.
- We help by delivering key activities with strict compliance to policies and standards on tasks such as:

- IT hardware placement & provisioning
- inventory accuracy of all IT hardware - placement confirmation attributes/audit
- IMAC-D, Change and Incident request handling
- connectivity - patching and cabling oversight
- electronic media handling (tape/disk) - audit reconciliation, wiping, destruction
- asset recovery - re-use & eWaste
- store/stock management - receipting and accepting goods

**Your expertise**
- You have:

- good knowledge of data centre environments including mechanical & electrical, data cabling, security protocols and IT hardware
- previous experience working in complex infrastructure facilities and/or businesses
- experience with workflow & inventory tools (e.g. ServiceNow) and Microsoft Office products - Teams, Word, Excel, Visio, PowerPoint, Outlook)
- knowledge of common power and network cabling used in data centre environments
- experience in secure digital media handling procedures and knowledge of data protection concepts and requirements
- familiarity with ITIL or similar service frameworks
- You are:

- aware of security-related risks in large IT infrastructure environments
- willing to work five 8-hour shifts each week, with a 13:00 start, Monday to Friday
- understand the relevant health and safety requirements of working in a data centre environment
- accustomed to working with IT cabling and hardware in a hands-on environment
- familiar with risk mitigation measures and best practices within mission critical technology facilities- #LI-TC1

**About us**
- UBS is the world’s largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.
- With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?

**How we hire**

**Join us**
- At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.
- From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

**Disclaimer / Policy Statements**
- UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.